Remote Infrastructure Engineer - American Express

Join Our Team and Shape the Future of Technology

We're seeking a highly skilled and motivated Remote Infrastructure Engineer to join our team at American Express. As a key member of our diverse tech group, you will play a crucial role in designing, building, and delivering software that makes us an essential part of our customers' digital lives.

In this role, you will have the opportunity to work with talented engineers in an open, supportive, and inclusive environment where your voice is valued, and you have the autonomy to make your own decisions on what tech to use to solve complex problems. You will also have access to the latest technology and be encouraged to contribute to the broader engineering community through open source.

We offer a competitive salary range of $110,000 to $190,000 annually, plus bonus and benefits, as well as a comprehensive benefits package that includes:

• Competitive base salaries
• Bonus incentives
• 6% company match on retirement savings plan
• Free financial training and financial well-being support
• Comprehensive medical, dental, vision, life insurance, and disability benefits
• Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need
• 20+ weeks paid parental leave for all parents, regardless of gender, provided for pregnancy, adoption, or surrogacy
• Free access to global on-site wellness facilities staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

As a Remote Infrastructure Engineer, you will be responsible for:

• Contributing to the analysis of business, application, and technical infrastructure requirements
• Designing, building, enhancing, and integrating the infrastructure required to support various platforms and our business portfolio
• Aiding projects that deliver achievable end-to-end infrastructure solutions
• Participating in test planning and execution
• Designing and implementing American Express-specific data network solutions
• Functioning as a technical subject matter expert for American Express data networks, including global WAN, SD-WAN, MAN, LAN, and many additional technologies and systems
• Studying new and emerging products and solutions
• Ensuring new systems and technologies align with business and IT strategy
• Assisting with network automation projects
• Providing level 3 troubleshooting and support for critical network issues or outages
• Training, mentoring, and educating less experienced colleagues as required
• Providing architectural governance; evaluating projects to ensure alignment to architectural standards and technical approach
• Partnering with third-party providers and vendors to ensure high-quality delivery and adherence to requirements

To be successful in this role, you should have:

• A Bachelor's degree in Computer Science or a related field, or equivalent experience in corporate networking technology
• 3+ years of experience building and supporting enterprise-scale data networks
• Expert-level understanding of routing protocols, including OSPF and BGP
• Expert-level knowledge of routing, switching, and network technology, including Spanning Tree, 802.1Q, Port-Channels, 802.1x, QoS, VLANs, SVIs, and Multicast
• Strong understanding of IP, including TCP, UDP, and ICMP
• Experience with Cisco switching and routing systems
• Ability to work under pressure and effectively manage workload on multiple projects simultaneously
• Excellent communication skills, both oral and written, with the ability to communicate to all levels of peers, clients, and leadership

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and talented individual who is passionate about technology and innovation, we encourage you to apply for this exciting opportunity.

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