Tuition Collections Manager

Join Our Team at Temple University

We are seeking a highly skilled and experienced Tuition Collections Manager to oversee the day-to-day operations of our university's tuition collection efforts. As a key member of our team, you will be responsible for ensuring the timely processing of incoming payments, supervising tuition collections staff, and providing high-level customer service for tuition collections activity.

Key Responsibilities:

• Oversee the day-to-day operations of the University tuition collection efforts and applicable reconciliations
• Ensure all tuition collection processes are completed in a timely and efficient manner
• Supervise tuition collections staff and ensure adherence to regulatory, University, and departmental processes
• Provide high-level customer service for tuition collections activity
• Perform other duties as assigned

What We Offer:

• Competitive salary and benefits package
• Opportunity to work with a reputable institution
• Hybrid work arrangement (on-campus and remote)
• Professional development and growth opportunities

Requirements:

• Bachelor's Degree in Business or Accounting
• At least three (3) years of collection and student loan experience
• Experience using MS Word, PowerPoint, and advanced knowledge of MS Excel
• Knowledge of the current FDPCA rules
• Supervisory experience
• Excellent verbal and written communication skills
• Ability to handle difficult customers in a calm and professional manner

Preferred Qualifications:

• Banner experience

How to Apply:

If you are a motivated and experienced professional looking for a new challenge, please apply today. Temple University is committed to a policy of equal opportunity for all in every aspect of its operations, including employment, service, and educational programs.

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We Want to Hear From You!

If this role sounds like a perfect fit, don't hesitate. Apply today and let's build the future together.