Join Our Dynamic Team: Retail Customer Service Representative

Unlock a rewarding career with EZCORP, where innovation and teamwork thrive! We're seeking a highly skilled and motivated Retail Customer Service Representative to join our team in Killeen, Texas. As a key member of our customer-facing team, you will provide exceptional service, drive sales, and build lasting relationships with our customers. Enjoy a flexible, hybrid remote work arrangement and a competitive salary with comprehensive benefits.

We offer a structured career path with opportunities for growth and development, including a 5-week paid training program, certification programs, and potential for promotion to leadership roles. Our benefits package includes:

• Free Health Insurance
• Competitive Wages
• Monthly UNCAPPED Bonus Potential
• Great Working Hours
• 401(k) with Company Match
• Generous Paid Time Off
• Holiday Pay
• Store Discount

As a Retail Customer Service Representative (Pawnbroker), you will

• Provide exceptional customer service, greeting customers, and interacting with them in person and on the phone
• Process sales, loans, and extensions
• Perform opening and closing store duties
• Work collaboratively with our team to drive sales and achieve store goals

Requirements

• High school diploma or GED
• Customer service, cashier, or retail experience
• Excellent communication and interpersonal skills
• Ability to multitask and work well independently and as a team member
• Able to pass a criminal background check and drug test

Preferred qualifications

• Knowledge of commonly pawned items, such as tools, jewelry, firearms, or electronics
• Sales background
• Bilingual

Ready to start your career with EZCORP?

Apply To This Job