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Senior Manager, Community Policy - Shape the Future of Trust and Safety

Work from home Full-time role Hiring

Join Our Mission to Create a Safer, More Authentic Community Experience

Airbnb is seeking a seasoned Senior Manager, Community Policy to lead the development of principled policies that foster trust and safety across our global community. As a key member of our Community Policy team, you will play a critical role in addressing complex Trust & Safety challenges, including fraud, and collaborating with cross-functional stakeholders to create accessible policy enforcement guidance.

About the Role

In this role, you will:

  • Develop and evolve community policies that promote trust, safety, and reliability across Airbnb's platform
  • Guide policy operationalization efforts in partnership with cross-functional stakeholders, including Product, Operations, Trust, Finance, Public Policy, Legal, and Communications
  • Collaborate with internal business verticals to understand strategic objectives and deliver policy solutions that enable business goals
  • Use data, research, and insights to evaluate and revise policies as needed
  • Foster, build, and maintain relationships with leadership of internal business verticals

About You

To succeed in this role, you should have:

  • 10-15 years of experience in a Policy, Legal, or Trust and Safety role, with prior leadership on fraud issues in an international environment
  • Exceptional writing abilities and strong communication skills
  • Ability to explain and simplify complex information to others
  • A track record of strong leadership and an ability to independently manage a portfolio of challenging issues
  • Strong cross-functional problem-solving capabilities and a strategic mindset

What We Offer

Airbnb offers a competitive salary range of $196,000 - $254,000 USD, bonus, equity, benefits, and Employee Travel Credits. We are committed to working with the broadest talent pool possible and strive to provide a disability-inclusive application and interview process.

How to Apply

If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please submit your application, and we will be excited to review it.

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