RCM Dental Collections Specialist - PST Time Zone

Join the Thriving Team at VWi! - Must Reside in PST Time Zone Looking for a Customer Service Super Star with Dental Collections Experience! At VWi, we're not just a business-services provider; we're the catalyst for global transformation! Our clients rely on us to revolutionize their operations, making them leaner, more dynamic, and incredibly efficient. And guess what? You could be part of this electrifying journey! We're currently on the lookout for a Dental Collections Specialist with dental experience who's ready to dive into the heart of our operations and make a real impact. Why join us? Well, apart from being at the forefront of innovation, we offer a benefits package that's out of this world! Picture this: health insurance options that include Co-Pay & HDHP plans, a Health Savings Account (HSA), Flexible Spending Account (FSA), Short Term Disability (STD) and Dental and Vision coverage. But wait, there's more! We've got your back with Long Term Disability, Basic Life & AD&D insurance (all employer-paid!), and even telemedicine for both you and your furry friends! But that's not all—how about a VOYA 401k plan and a kick-ass Employee Referral Program? Oh, and did we mention our commitment to work/life balance? You'll enjoy generous paid time off, including holidays and PTO that increases with your tenure. It's all about keeping you happy and energized! Now, onto the nitty-gritty: We are looking for Super Star Customer Service abilities! We are seeking a detail-oriented RCM Biller/AR Collections Specialist Super Star to join our team. If you have experience in DENTAL billing and collections are eager to contribute to a dynamic environment, read on! Essential Job Functions:

• Multitasks and the ability to navigate in various billing systems to gather billing and collection information to perform patient collections
• Retain and apply multiple aspects of client requirements policy and procedures
• Read and interpret and EOB Explanation of Benefits
• Enters notes into appropriate databases for future collections efforts and inter-departmental communications
• Works inbound and outbound call queues/ emails, effectively communicating with patients and patients to explain balances and the options/process of making payments
• Maintain a high level of accuracy, quality control, and performance standards to ensure established goals are consistently met
• Communicate with team or lead any issues or concerns
• Maintains flexibility regarding schedule changes
• Ability to answer questions, escalate when necessary
• Maintain professional control of the call, good phone etiquette
• Confidence in ability to ask for payment which results in collections.
• All other duties as assigned.

Knowledge, Skills, and Abilities:

• Excellent written and verbal communication skills.
• Strong customer service skills.
• Knowledge of dental billing and collections
• Self-motivated and adaptable to a coaching environment.
• Positive attitude and team-oriented mindset.

Education and Experience:

• 2+ years of experience working with RCM experience.
• Basic knowledge of Excel, Word, and Outlook.
• Bilingual (English/Spanish) skills are a plus.

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer.
• Minimal travel required (up to 0%).
• Reasonable accommodations can be made for individuals with disabilities to perform essential requirements.

Join our team and make a difference in patient satisfaction and financial health. Apply now! To apply directly: https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=41a6a0c8-873e-4d03-9737-90dd29cbad1e&ccId=19000101_000001&lang=en_US&jobId=531019 We are committed to diversity in the workplace. Must be authorized to work in the U.S. Equal Opportunity Employer - E-Verify Employer - Drug Free Workplace Transitioning Teachers, Veterans and Veteran family members are encouraged to apply! Job Type: Full-time Pay: $18.00 - $22.00 per hour Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Application Question(s):

• The position covers California hours - Do you reside in the PST time zone or willing to work PST hours?
• Do you have Dental Billing and CollectionsExperience?

Work Location: Remote Apply tot his job Apply To this Job