Sr Manager, Technical Program Management - IT Hygiene

Role Description

In this role you are accountable for ensuring delivery of all capabilities impacting and enabling our functions. This includes real-time relevant business communications and engagement to ensure our capabilities' uptime and performance meets the operating need. Collaboration with product management and engineering is key to success in this role.

• Demonstrate advanced knowledge of TPM functional processes and business function.
• Provide insights on project risks based on broad experience.
• Develop project risk profile, mitigation plan and contingency plan.
• Monitor and track project team activities and deliverables, supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan.
• Coordinate execution of end to end technology strategies across Product Management, Engineering and Architecture teams to support funded portfolio initiatives and communicate with key Business and GapTech stakeholders.
• Manage the portfolio lifecycle, facilitating application strategy and planning processes, ensuring portfolio delivery success in a modern Dev Ops/agile operating model.
• Accountability for financial visibility to the leader team.
• As a Scrum Master, manage sprint effectiveness for multiple scrum teams, facilitating and organizing Scrum events – help the team focus on goals, self-manage to achieve objectives sprint to sprint.
• Ensure the teams have a healthy backlog of ready to play work by collaborating with Product Manager (Ex: creation of a priority sequence of epics, stories).
• Work with the Product Manager to align team with the product vision, sprint goals, and other necessary information.

Qualifications

• Leadership experience to guide and influence stakeholders decisions, articulating options, trade offs and recommendations.
• Proficient in all aspects of PM/scrum process and demonstrates ability to execute processes.
• Responsible for supporting program delivery, leveraging a good understanding of tools and processes such as solutioning, estimating, forecasting, capacity management, status reporting, risks/issue management and program plan.
• Understand process and team responsibilities associated with code development and implementations and/or infrastructure designs and implementations.
• Skilled in matrix management and facilitation.

Company Description

At Gap Inc., we’re more than the clothes we make. We’re a collective of brands united by the belief that real people can (and should) drive real change. We’re a company that’s been synonymous with equality and inclusivity since our founding. The first of our industry to translate our commitment to sustainability into true accountability. Made stronger by our global team’s unique personalities, passions and pride, we set out every day to make the world a bit bolder and a bit brighter.