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Principal, Global B2C Seller Strategy

Work from home Full-time role Hiring

About the position At eBay, we're more than a global ecommerce leader — we're changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We're committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet. Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all. The Global Business Selling team, as part of eBay's Global Markets organization, is responsible for helping sellers start and grow their businesses on our platform and delivering a value proposition that attracts new sellers and retains them, from small entrepreneurs to global brands. We partner with teams across the enterprise to drive our strategic priorities forward, deliver on our promise and give sellers confidence in being successful, profitable, and protected on our marketplace. Members of our team have a dual mentality: The first is that of a strategic leader—who has a deep understanding of the dynamics of two-sided marketplaces and how to unlock value through the success of our business sellers. The second is that of someone who can move quickly and decisively as an embedded operator, not afraid to get their hands dirty. We are a team that can flex to business priorities - ‘general athletes' who learn quickly and drive progress - and relentlessly advocate for the sellers we serve. We are looking for a Principal of Global B2C Seller Strategy, Scaled Solutions. This role will report into the head of Global Business and US Consumer Seller Strategy and will lead / grow a team responsible for multiple initiatives across the end to end business experience that drive seller acquisition, onboarding, sell-through, and retention. You will build functional, market and vertical expertise through deep collaboration with related teams, particularly with our product and technology team. This role requires post consulting industry experience.

Responsibilities

  • Identify the customer needs that drive seller success, and create a clear set of priorities to address those needs.

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  • Understand eBay's strategic and competitive positioning and build the case for change.

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  • Influence roadmap development, and support the successful delivery of outcomes across product, marketing, trust, regulatory and seller operations.

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  • Own the effort to improve the way we reach and break through to our sellers, optimizing our approach to landing a consistent narrative, reinforcing our seller value proposition, and driving awareness and adoption.

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  • Define and own reporting against key performance indicators along owned initiatives.

Requirements

  • 8+ years of related experience, including 2+ years at a top-tier management consulting firm, investment bank, or related business strategy role at a major corporation.

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  • Industry experience in consumer goods, retail, e-commerce, or consumer tech.

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  • Cross-disciplinary experience across the above is a plus.

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  • 2+ years of people leadership experience, across junior and more tenured ICs (manager level).

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  • BA/BS required, MBA or similar graduate degree a plus.

Nice-to-haves

  • Experience as a seller (casually or beyond) is a plus.

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  • Demonstrated intellectual curiosity about this area of work (ecomm, marketplace, tech) and empathy / a natural instinct to help our sellers and solve their problems.

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  • Cooperative and candid, and able to influence cross-functional partners through domain expertise, quality work, and quality relationships.

Benefits

  • 401(k)

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  • RSU

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  • Paid time off

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  • Parental leave

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