Spanish Bilingual Medical Receptionist (ZR_25207_JOB)
This is a remote position.
Job Highlights Contract: Independent Contractor Schedule: 9:00 AM to 6:00 PM Downey, CA Time PST Job Description We are seeking a Bilingual Medical Receptionist who is fluent in Spanish and English (neutral accent) with over 3 years of experience in a healthcare office setting. The ideal candidate has a strong background in working with PPO (Preferred Provider Organization) insurance plans and excels in providing compassionate, efficient support to both patients and medical staff. As the first point of contact, you will be responsible for creating a welcoming and organized environment, ensuring a seamless patient experience from check-in to check-out. Key Responsibilities- Greet and check in patients in both English and Spanish, ensuring all required documentation is collected and accurate
- Schedule, confirm, and manage patient appointments using EHR/EMR systems
- Answer and direct incoming calls in a professional and courteous manner
- Verify insurance eligibility and coverage, with a strong understanding of PPO insurance plans
- Collect co-pays, process payments, and explain basic billing questions to patients
- Maintain accurate and confidential patient records in compliance with HIPAA regulations
- Communicate clearly with patients regarding appointment details, delays, or required paperwork
- Coordinate effectively with doctors, nurses, and administrative staff to support clinic workflow
- Assist with administrative tasks such as medical forms, referrals, and authorizations
- Manage front desk operations, including incoming mail, fax, and general correspondence
- Handle patient concerns or complaints with empathy and escalate when necessary
Requirements
- Fluency in Spanish and English with excellent verbal and written communication
- Minimum 3 years of experience as a medical receptionist or in a similar administrative healthcare role
- Strong understanding of PPO insurance plans, coverage, and billing procedures
- Excellent customer service skills with a patient-centered approach
- Strong attention to detail and ability to multitask in a fast-paced environment
- Knowledge of HIPAA compliance and basic medical terminology
- High school diploma or equivalent required; medical office certification is a plus
Benefits
Independent Contractor Perks:- Permanent work from home
- Immediate hiring
- Steady freelance job
Originally posted on Himalayas
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