Account Manager (renewals + expansion)
Rutter is the leading B2B2B unified API company, enabling fintechs and banks to seamlessly integrate with SMB financial data. Our platform powers the next generation of embedded finance, providing integrations across accounting, commerce, HRIS, CRM, banking, and more—helping fintechs and financial institutions build products that save SMBs time and money.
We are backed by a16z and work with leading fintechs and banks, including Mercury, Parafin, Airwallex, Payoneer, a top 10 U.S. bank, and a top 3 digital payments processor. Our infrastructure supports millions of SMBs and is embedded in some of the most innovative fintech and banking products on the market today.
We’re looking for an Account Manager to own renewals and expansion for Rutter’s fintech and banking customers. You will play a key role in driving revenue growth, increasing customer retention, and identifying new opportunities within existing accounts. This is a high-impact role where you’ll work closely with C-suite, risk, product, and engineering leaders to deepen partnerships and ensure customers get the most value from Rutter’s API.
ResponsibilitiesOwn the full post-sales lifecycle for fintech, neobank, and bank customers, ensuring strong retention and account expansion.
Manage renewals end-to-end, driving contract negotiations, pricing discussions, and customer alignment.
Identify upsell and cross-sell opportunities, collaborating with product and sales teams to expand usage of Rutter’s API.
Build and maintain executive relationships with key stakeholders, influencing product roadmaps and integration strategies.
Develop and maintain accurate revenue forecasts, tracking renewals, expansion pipeline, and overall account health.
Work closely with the GTM, product, and engineering teams to advocate for customer needs and provide insights into market trends.
Structure complex commercial agreements, ensuring seamless legal and compliance discussions to accelerate deal cycles.
Act as a strategic partner to customers, helping them leverage financial data—accounting, banking, commerce—to improve underwriting, payments automation, and financial workflows.
2+ years in a customer-facing, quota-carrying role in B2B SaaS, fintech, or API sales (Account Management, Customer Success, or Renewals).
Proven track record of managing renewals and driving account expansion, ideally within fintech infrastructure, lending, or payments.
Strong understanding of financial data and embedded finance—experience working with risk, credit, product, or engineering teams is a plus.
Ability to forecast renewals and expansion revenue accurately, leveraging data-driven insights to inform strategy.
Excellent communication and negotiation skills, with experience navigating complex deal cycles and multiple stakeholders.
Entrepreneurial mindset—comfortable working in a fast-paced, high-growth environment with cross-functional collaboration.
Must be based in NYC and work in person at our Flatiron, Manhattan office.
OTE of $110k to 140k with equity.
High-impact role with direct influence on revenue growth and strategic fintech partnerships.
Fast-growing market at the intersection of embedded finance, lending, and financial automation.
Work alongside a top-tier team backed by a16z and leading fintech investors.
At Rutter, you’ll have the opportunity to shape the future of fintech infrastructure, working with some of the most innovative companies in the industry. You’ll play a key role in scaling one of the fastest-growing B2B fintech API platforms, helping customers unlock the full potential of SMB financial data.