Business Operations & Finance Associate

Knot’s mission is to empower consumers and businesses alike with connected merchant and banking experiences. Knot is like “Plaid for merchant connectivity.” We are building the platform connecting merchants to the many applications that consumers and businesses interact with everyday. Our flagship CardSwitcher product allows consumers to instantly update & manage their cards on file with online merchant accounts (e.g. Netflix or PayPal), while newer products like TransactionLink support the retrieval of item-level transaction data. We are building many new products on top of our novel merchant connectivity platform and we hope you choose to come build them with us!

Founded in 2021, Knot was founded by two brothers and Thiel Fellows - Rory and Kieran O’Reilly - and today powers connected online payment experiences for hundreds of thousands of consumers. Companies like American Express, Current, BILT, Step, and more choose to embed Knot’s SDK in their apps to power best-in-class experiences for their customers.

Knot is proudly backed by a select group of investors, including Nava Ventures, 8VC, American Express, Plaid, and co-founders & CEOs of prominent companies like Twitter, Warby Parker, Allbirds, Casper, Intercom, Deel, Italic, DraftKings, and many more.

We’re a world-class team hailing from all over the globe with the vast majority of the company in engineering roles. We are looking to further solidify our presence in NYC to be at the heart of the financial services ecosystem.

Our team is relentlessly focused on building for our customers and every member of the financial services ecosystem. We take our work seriously and have fun while doing it. Both are equally important.

We’re looking for a Business Operations & Finance Associate to support our growing operations and financial planning efforts. This is a unique opportunity to work directly with both the CEO and Chief of Staff, as well as cross-functional teams, on high-impact, high-visibility work across finance, strategy, and business operations.

This role is ideal for someone early in their career who is eager to learn, grow, and take on meaningful responsibility in a fast-paced startup environment.

• Support monthly financial reporting, forecasting, and performance tracking

• Partner with the CEO, Chief of Staff, and Finance Lead to maintain the company’s P&L and assist with materials for board meetings and investor updates

• Track revenue earned vs. revenue collected and help manage invoicing processes

• Conduct research and assist in preparing materials for fundraising and strategic initiatives

• Help build and refine financial models that inform strategic decisions and business planning

• Take ownership of ad-hoc projects across finance, business operations, and GTM support

• Partner with external accountants and legal advisors on tax and compliance matters

• Contribute to the development of scalable processes that support Knot’s growth

• 1–3 years of experience in investment banking, consulting, Big 4 accounting, finance, business operations, or an analytically focused startup role

• Solid understanding of core financial concepts (P&L, budgeting, revenue recognition, etc.)

• Strong analytical and Excel/Google Sheets skills; modeling experience is a plus

• Highly detail-oriented with excellent organizational skills and follow-through

• Clear communicator who can break down complex information and collaborate across teams

• A self-starter with a low-ego, high-ownership mindset and eagerness to wear many hats

• Interesting and impactful work with a small, ambitious team

• Competitive base salary + early-stage equity

• 100% covered medical, dental, and vision insurance for you and your dependents (U.S.)

• Unlimited PTO and parental leave

• Beautiful NYC office in Flatiron with a flexible in-office culture