Account Manager

At Angi®, we’ve had one simple mission for 30 years: get jobs done well. We make it happen by connecting homeowners with reliable pros who have the skills they need — and connecting pros with homeowners who have the jobs they want.

Angi at a glance:

• A new homeowner turns to Angi every second
• Our network has 150,000+ skilled pros in 50+ service categories
• 150,000,000+ projects brought to Angi (and counting)

Why join Angi:

Angi® is defining the future of the home services industry, creating an environment where homeowners, service professionals and employees benefit from more jobs done well.

For homeowners, our platform makes it easier than ever to find a skilled pro for repairs, renovations, and everything in between. For pros, we're a business partner who helps them find the work they want and grow their business.

We believe home is the most important place on earth, and so we work hard for our homeowners and our pros — making a real impact on families, communities, and livelihoods.

Angi is an amazing place to call home. We can’t wait to welcome you.

About the role

This is a unique role where you will be working with homeowners across the country on large scale and high value home improvement projects. The focus of the role will be full cycle sales (from qualifying the lead through to closing the sale) and will also have exposure to project management (remotely managing the project through to completion).

Success in this position will come to those with a go-getter attitude with exceptional attention to detail & time management skills who are looking for a mix between the competitive nature of sales & the collaborative nature of building something new.

This role will also give individuals the opportunity to actively help build one of our fastest growing business lines.

***This role can work remotely out of the following states: Arizona, Arkansas, Colorado, Indiana, Iowa, Kansas, Kentucky, Missouri, Montana, Nevada, New Mexico, Texas, Utah

What you’ll do

• Kick off projects by responding to inbound leads from homeowners who have requested services on Angi. Consulting and advising on their project to win their business.
• Leverage our existing network of Service Providers to find the best fit & value for each project
• Create new partnerships with Service Providers outside of our network by bringing them more business, and helping them reach more customers through the Managed Services program Managed Services program
• Coordinate high volume of home improvement projects. Handling all details, from client and service provider outreach, to scheduling and invoicing
• Cultivate a pipeline of business from 25+ leads per month while managing & advancing existing accounts
• Including client & service provider outreach, scheduling, invoicing, escalations
• Manage your business pipeline and develop a strategy for long-term sustained success
• Develop multiple relationships at once to help as many customers as possible love their home more than they already do
• Learn, learn, learn!!! With the potential to specialize in certain categories, develop coaching skills, project management, consultative sales approach, vendor management etc.

What we're looking for

• Successful candidates have come to us with a variety of experience and experience levels in customer success, sales or account management (or senior customer service roles)
• Comfortability selling projects and reaching customers by phone, email, and text. Emphasis on calls
• Experience and/or excitement around building a book of business, ensuring the management and fulfillment of strategic sales and project completion targets, while building and maintaining relationships with customers and outside vendors/partners
• Ability to work independently with excellent time management; must be able to multitask and handle high volume of relationships and projects at the same time
• Excellent written and verbal communication skills
• Attention to detail and strong organizational skills
• Someone eager to learn and grow!
• Good foundation in Excel/Google Sheets is a plus but not required
• Knowledge of with home services/skill trades and/or real estate is a plus but not required
• Experience with ZenDesk is a plus but not required
• A proven track record of exceeding quota attainment is a plus but not required
• Comfortability with hitting monthly KPIs is key

Compensation & Benefits

• Base salary of $50,000 + quarterly bonus
  • Average annual earnings $60,000 - $70,000 with top 10% earning as much as $80,000+ (with uncapped earning potential)
• Ground floor opportunity with the Managed Services team with additional performance based bonuses and fast growth opportunities for both aspiring managers and individual contributors
• Full medical, dental, vision packages to fit your needs
• The rare opportunity to work with sharp, motivated teammates solving some of the business’ most unique challenges
• Flexible & remote workplace culture & PTO

Angi Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.  

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Originally posted on Himalayas