Sales Incentive Management Administrator

Overview of Job Function:

The Sales Incentive Management Administrator is responsible for designing, creating, and managing complex compensation plans within the SAP SuccessFactors platform. This includes setting up rules, quotas, territories, rates, running calculations, reviewing results, create dashboards, distributing plan documents, and monitoring overall incentive payouts. The role ensures compliance with company policies and regulations while providing access and managing user permissions within the system.

Principal Duties and Essential Responsibilities

Plan Design and Configuration:

• Build incentive compensation plans based on business objectives, including sales targets, performance metrics, and payout structures.
• Define complex calculation rules and formulas for incentive payouts.

Calculation and Reporting:

• Generate reports and dashboards to analyze sales performance and incentive effectiveness.
• Identify potential issues and discrepancies in calculations.

User Administration:

• Manage user access and security roles within the Incentive Management system.
• Assign appropriate permissions to users based on their roles and responsibilities.

Compliance and Audit:

• Ensure adherence to company policies and regulatory requirements related to incentive compensation.
• Maintain audit trails and documentation to support compliance.

Collaboration and Support:

• Work with sales leadership, HR, and finance teams to align incentive plans with business goals.
• Provide training and support to users on the Incentive Management system.

Minimum Requirements:

• Bachelor’s degree or equivalent work experience
• Minimum of 5 years’ experience in sales and/or sales operations, technology or related role
• Technical: A deep understanding of SAP SuccessFactors Incentive Management features, functionalities, and configuration options
• Business Acumen: General knowledge and understanding of sales processes, performance metrics, and incentive compensation strategies
• Communication Skills: Effective communication with stakeholders across different departments is key for gathering requirements and explaining complex incentive plans and calculations
• Strong problem-solving skills to execute multiple and concurrent time-sensitive processes
• Successful completion of a background screening process including, but not limited to, employment verifications, criminal search, OFAC, SS Verification, as well as credit and drug screening, where applicable and in accordance with federal and local regulations

Preferred Requirements:

• Background in SaaS / Cloud

Originally posted on Himalayas