[Remote/WFM] Transportation Representative, Transportation
Join a team that's making a tangible difference. We're seeking a Transportation Representative, Transportation Representative! This Remote position offers an immediate start for the right candidate. This position requires a strong and diverse skillset in relevant areas to drive success. We offer a clear and simple compensation of a competitive salary for this position.
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Description Job Description for L2 associates Overview The L2 associate acts as the primary interface between Amazon and our delivery partners, so to our delivery partners- you ARE Amazon. L2 Associates are expected to identify DP concerns and work on troubleshooting delivery partner issues and provide process improvement suggestions. Summary Of Responsibilities  Effectively communicate in a clear and professional manner at all times  Provides/ expedites prompt and efficient service to Amazon customers/ delivery partners  Effectively manage sensitive cases by reporting up the escalation matrix  Demonstrate excellent time-management skills  Maintains or exceeds targeted performance metrics  Actively seek solutions through logical reasoning and identify trends to suggest process improvements Basic Qualifications Qualitative Requirements à Graduation in any specialization from a recognized university. à Excellent communication skills (written and verbal) in English language. à Ability to communicate correctly and clearly with all customers à Good comprehension skills  ability to clearly understand and state the issues customers present à Ability to concentrate  follow customers issues without distraction to resolution à Work successfully in a team environment as well as independently à Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer à Excellent typing skills à Demonstrates an ability to successfully navigate websites à Demonstrates a proficient knowledge of email applications Preferred Qualifications  Logistics background and Experience in similar role  Proficient in Excel Company - ASSPL - Telangana Job ID: A2835755 Apply Job!Â
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