[Remote/WFM] Customer Service Representative - Onsite or Remote

Fit right into our supportive and forward-thinking team as a Customer Service Representative - Onsite Or Remote! We are hiring for our Remote location, and the role is available for immediate commencement. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort.

 

 

Location: Sioux Falls, SD Shift: Varying shift options available Job Status: Full-Time and Part-Time... Pay: $17.00-18.90/hour starting, additional monthly incentives available Company: PREMIER Bankcard Bilingual skills are compensated in the form of a 10% differential (English/Spanish). Work Site This job is offered on-site in Sioux Falls and remote. Note: Remote employees must live within 50 miles of a PREMIER location or plan on relocating. Shift OptionsPREMIER Hours of Operation: Monday-Friday 7:00am-9:00pm and Saturday 8:00am-4:30pm • Full Time: Monday-Friday 12:30pm-9:30pm, Every Third Saturday 8:00am-4:30pm • Full-Time (Split): Monday-Friday 8am -12pm- and 4pm-8pm, Every Third Saturday 8:00am-4:30pm • Full-Time (Split): Monday-Friday 8:30am -12:30pm- and 4:30pm-8:30pm, Every Third Saturday 8:00am-4:30pm • Part Time: Monday-Friday 2pm-9pm, Every Third Saturday 8:00am-4:30pm • Flexible scheduling opportunity for top performers • No Sundays! About the Role • Answer inbound calls about our products and services. • Understand policies and procedures used for daily operations. • Take accountability for customer satisfaction with a highly professional demeanor. • Demonstrate a strong phone presence while assisting those with less than perfect credit. • Achieve high satisfaction on customer surveys. • Participate in team meetings. Training • Extensive paid training program, up to 3 weeks in length. • Ongoing training opportunities for future success! Pay Base wage starting at $17-18.90/hr. with opportunities to increase take home pay. • Top 75% of associates are eligible for incentives • Career path from Associate I to Associate IV - each step earning an increase in pay • Earn up to an additional $3.50/hr. when working non-traditional hours • Bilingual skills are compensated in the form of a 10% differential • Flex Scheduling opportunity for top performers Competitive Benefits Package • Full medical benefits for 20+ hours/week • FREE dental and vision coverage • Generous time off plans including PTO, Sick Pay, and Bonus Days • 401(k) - dollar-for-dollar match up to 5% of total compensation • Special discounts and offers for events at the Denny Sanford PREMIER Center • Employee Wellness Program • Paid Community Volunteer Hours - PREMIER averages 30,000 hours per year • Fun Employee Parties Our Culture • We have an emphasis on personal success, respect, health, wellness, fun and giving back • Employees are rewarded, valued, and celebrated for hard work. • Career advancement opportunities is a way PREMIER leaders show they care. • Appreciation is shown through concerts, outdoor bashes, cash, car giveaways and more Apply Job!

 

Don't Hesitate, Apply!

Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!

apply to this job