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Weekend - On Call Coordinator

Work from home Full-time role Hiring

Benefits:

  • Competitive salary
  • Employee discounts
  • Opportunity for advancement
  • Training & development

Company Overview Right at Home is a Twice Award-Winning Great Place To Work! We are In-home care agency dedicated to providing high-quality care and support to seniors and individuals in need. We are committed to enhancing the quality of life for our clients through compassionate and professional services. Pay rate: $19-$25 per hour plus $50/day on call stipend. Job Summary We are seeking a reliable and organized On-Call Coordinator to join our team. This position involves managing and coordinating in-home care services during off-hours, ensuring that clients receive timely and high-quality care. The ideal candidate will have excellent communication skills, the ability to problem-solve efficiently, and a strong commitment to client and caregiver satisfaction. Key Responsibilities:

  • Serve as the primary point of contact for clients, caregivers, and families during on-call hours.
  • Coordinate and schedule caregivers to meet clients' needs promptly and efficiently.
  • Address and resolve any issues or emergencies that arise during on-call hours.
  • Maintain accurate records of client and caregiver interactions and service adjustments.
  • Communicate effectively with the administrative team regarding any significant issues or updates.
  • Ensure compliance with company policies and procedures.

Qualifications

  • High school diploma or equivalent; additional education or certifications in healthcare or related fields preferred.
  • Previous experience in home care, healthcare, or customer service roles.
  • Excellent organizational and multitasking skills.
  • Strong verbal and written communication abilities.
  • Ability to remain calm and composed in high-pressure situations.
  • Proficiency in using computer systems and software for scheduling and record-keeping.

This is a remote position. Employment Type: PART_TIME Apply Job! Apply to this Job

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