Lead Technical Analyst (Remote)
Resp & Qualifications PURPOSE: Responsible for successful connectivity to all BCBSA and BlueCard platforms and applications for the entire organization. Oversees technical requirements for BCBSA IT projects and initiatives. Delivers critical and emerging systems and data analysis and implements tools and technology for the whole enterprise. Design,and deliver management systems. Build, manage, and sustain critical systems, business and data analysis techniques, methods, tools, and processes. Modernize essential daily Interplan tools and process, including automation of systems and data bases to create day to day efficiencies. Owns data collection capabilities through collaboration with internal and external teams. Leads cross-departmental, and cross-functional team members. We are looking for an experienced professional to live and work remotely from within the greater Baltimore/Washington metropolitan area. The incumbent will be expected to come into a CareFirst location periodically for meetings, training and/or other business-related activities. ESSENTIAL FUNCTIONS:
- Performs complex system analyses on Interplan software programs, applications, and services. Ensure proper connectivity to BCBSA platforms and applications. Serve as SME to BCBSA applications to ensure connectivity to BCBSA systems and applications are not interrupted by Organizational projects and initiatives.
- Leads BCBSA service and technical requirement evaluation and recommends new tools or platforms for organizational efficiency . Ensure compliance with BCBSA IT deadlines.
- Leads the implementation of new and modernizing connectivity for organizational efficiency.
- Communicates directly with all stake holders including executive management.
- Improves data collection capabilities through collaboration with organizational teams.
- Manages product licenses and ensures compliance with IT industry regulations. Provides the organization with cost saving analysis.
- Advanced degree.
- Ability to navigate through various complex systems, deliver quality solution within budget and schedule.
- Ability to understand projects and concepts as they relate to high-level business objectives.
- Knowledge of architecture, application development, data structure and analysis techniques and methods.
- Proficiency in reading security patterns and audit reports to adhere with standards.
- Strong interpersonal skills and ability to work in a team-based environment.
- Understanding of Project Management and translating organization objectives into goals.
- Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.