Education Success Manager
Job title: Education Success Manager in Jackson, MS at Busybee Teachers
Company: Busybee Teachers
Job description: Do you have a passion for education and a knack for building relationships? Are you organized, personable, and eager to make a difference in the lives of teachers and students? If so, then we encourage you to apply for this exciting part-time, temporary contract-to-hire opportunity!Busybee Teachers is a rapidly growing platform that connects K-12 schools with qualified substitute teachers and educators on demand. We are seeking a part-time Education Specialist to join our team and play a vital role in onboarding new schools and teachers, ensuring they have a positive and successful experience with Busybee. This is a temporary contract position with the potential to convert to a permanent role based on performance.What You'll Do:
- Welcome New Schools and Teachers: Guide schools and teachers through the onboarding process, providing clear explanations and support.
- Conduct Virtual Meetings: Meet with school administrators and teachers via video or phone conference to understand their needs and answer their questions.
- Champion the Platform: Provide training and resources to help schools and teachers effectively utilize the Busybee platform.
- Answer Inquiries: Respond to inbound inquiries from schools and teachers via phone and email, providing timely and helpful support.
- Follow Up and Foster Relationships: Proactively follow up with schools and teachers to ensure satisfaction and address any concerns.
- Contribute to Improvement: Share feedback with the Busybee team to help improve the onboarding process and platform functionality.
- A Bachelor's degree but we will consider candidates with relevant experience in education or customer service.
- Experience in a customer-facing or education-related role.
- Excellent communication, interpersonal, and presentation skills.
- Strong organizational and time management skills.
- Proficiency in using technology and online platforms.
- A reliable internet connection and a quiet workspace.
- Make a Difference: Contribute to a mission-driven company that is improving the education landscape.
- Work From Anywhere: Enjoy the flexibility of a remote position.
- Gain Valuable Experience: Develop skills in onboarding, training, and customer support.
- Potential for Growth: This is a temporary contract position with the potential to transition to a permanent role.