Product Designer, AI Experiences - W2
Job title: Product Designer, AI Experiences - W2 in USA at Tricon Solutions
Company: Tricon Solutions
Job description: Job Title: Product Designer, AI Experiences
Location: Remote (Tri-state – NJ, NY, CT preferred)
Type: 1-Year Contract (W2)Target Start Date: AprilDescription:
Our premiere media client's Enterprise Product organization is seeking a Product Designer to design browser-based AI products, conversational tools, and data-driven dashboards for employee use. Products are not consumer-facing or mobile. The candidate must be an effective communicator and an active relationship-builder. The role does not involve design thinking, so the candidate must have a proven ability to accelerate through ambiguity when requirements are fluid.Responsibilities:
- Design user-friendly AI products while ensuring compliance to our design system, best practices, and Accessibility standards
- Provide competitive UX research to define best practices
- Produce documentation, including site maps, user personas & flows, etc.
- Use Figma for design and prototyping
- Eloquently present research and designs to stakeholders and leadership
- Collaborate with UX Lead to develop reusable design system patterns and templates to ensure consistency across products
- Actively participate in team critique, giving and receiving feedback to ensure quality control
- 5+ years professional design experience; 2+ years professional experience working within (and contributing to) design systems; enterprise experience preferred
- 1+ years of professional AI design experience across multiple products
- Bachelor's degree in design, HCI, or equivalent field
- Expertise in Figma, FigJam, working knowledge of Accessibility guidelines
- Effective communication skills (written, verbal, listening, interpersonal)
- A professional portfolio of relevant designs & prototypes (Must include link in resume or application)
- Team likes to work together
- Have meetings together to collaborate
- HM gives team space to work together and come up with solutions
- Prism Portal - to support employee productivity
- Support design for multiple AI initiatives
- Has 8 AI bots and expect to have 18 by end of year
- Partner w/ stakeholders (product, engineering, UX team)
- Employee gateway for all AI bots they have in the organization
- Half a dozen language models in motion now
- Replacing manual human research and asking AI to provide the response
- Pragmatic use cases
- Supply Change Agent has AI overlays/standalone
- UDX agent is imbedded in AI bot
- Pull from requirements
- Can handle ambiguity
- Can take initiative
- MUST HAVE PORTFOLIO LINK
- Must have a desktop browser design exp (not mobile) - conversational interaction for example.
- More than 1 year of professional AI design exp
- AI dashboard experience, AI conversational experience, Dashboard experience.
- Certifications - not a high need as there are none for AI.
- Product design tool - Figma - 18 months of experience
- Bachelor's degree required
- What it IS - employee tools, desktop browser, 3rd party LLMs, assumption-based, competitive-research driven, reusable patterns.
- What it's NOT - consumer-facing, mobile, home-grown LLM, design thinking, user discovery, requirements-driven, bespoke design.
- Pull from requirements
- Likes to collaborate
- Can work with little to no direction
- Knows how to work with all levels of an organization
- MUST HAVE PORTFOLIO LINK in resume
- What design systems have you worked with? - NOT programs
- How do you handle ambiguity? e.g. lack of product requirements or access to users - not needing specificity, not many users give their time for testing/feedback.
- How many desktop browser-based AI products have they worked on? Please include direct links to portfolio or designs.
- What design systems have they worked with?
- Can you share an example of a project where you designed a web-based AI chat tool for employees to help them be more productive at work?
- 1st round - with HM for 1 hour - virtual
- Discuss relevant exp & case studies
- Screenshare portfolio
- 2nd round - with UX panel for 1 hour - virtual
- Deeper dive into process
- Figma technical screen
- 3rd round - If necessary, final check-in
- Remote - East coast hours
- Strong push for Tri-state area - NY, NJ, CT
- Open to outside, but must commit to east coast hours
- Relevant experience (more than 1 year of professional AI design exp; multiple AI projects)
- Representation of AI design for desktop browser (not mobile) in portfolio
- Consistent hi-quality designs in portfolio