Training Designer

At CVS Health, we?re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation?s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues ? caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Summary The Training Designer role is responsible for collaboratively developing and delivering training within the Coram Revenue Cycle organization. This role is primarily focused on development of curricula, lesson plans, recorded materials, assessments, and a content library (>75%) with a secondary focus on training delivery (75%) ? Coordinate with the Training Manager, Sr. Training Analyst, and other Training Designers to create instructional materials that serve the full Coram Revenue Cycle organization (e.g., curricula, lessons, assessments, web-based modules, content library). ? Utilize tools such as Articulate 360 and Camtasia to develop and revise instructional materials for synchronous, asynchronous, and hybrid training. ? Update the Training Roadmap to ensure our long-term strategy supports the learning needs of Revenue Cycle teams. ? Support fellow Training Designers in partnering with Revenue Cycle leaders, the Business Process team, and subject matter experts to conduct gap and needs analyses. ? Provide editorial feedback on curricular enhancements to ensure coursework and supporting materials remain accurate and reflect current processes and priorities. ? Maintain centralized repositories (SharePoint and Learning Hub) for training materials and courses accessible to all Revenue Cycle employees. ? Support fellow Training Designers in managing training tickets and other requests, including prioritization across tickets and against other training and curriculum responsibilities. ? Training (Apply Job!