Laboratory Assistant/Phlebotomist

Laboratory Assistant/Phlebotomist About City of Hope, City of Hope's mission is to make hope a reality for all touched by cancer and diabetes. Founded in 1913, City of Hope has grown into one of the largest and most advanced cancer research and treatment organizations in the U.S., and one of the leading research centers for diabetes and other life-threatening illnesses. City of Hope research has been the basis for numerous breakthrough cancer medicines, as well as human synthetic insulin and monoclonal antibodies. With an independent, National Cancer Institute-designated comprehensive cancer center that is ranked top 5 in the nation for cancer care by U.S. News & World Report at its core, City of Hope?s uniquely integrated model spans cancer care, research and development, academics and training, and a broad philanthropy program that powers its work. City of Hope?s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and cancer treatment centers and outpatient facilities in the Atlanta, Chicago and Phoenix areas. The successful candidate: Performs a variety of tasks (phlebotomy, specimen transport, specimen processing for in-house and send-out testing at reference laboratories, answering telephone calls, reviewing pending logs, etc.) to support the laboratory technical and administrative staff. Performs billing functions, when applicable. Performs other duties as assigned by the Department Supervisor and Director. Job Responsibilities: Perform phlebotomy following standard operating procedures and deliver samples to lab. Process specimens for the clinical laboratory accurately and promptly and report variances for any identified issues. Prepare specimens according to directions for send-out testing at reference laboratories. Provide excellent customer service to internal and external customers by handling telephone calls promptly and adequately. Review pending logs and perform any required follow-up actions. Perform billing functions to ensure accurate billing, when applicable and perform other duties as assigned. Job Qualifications: Education and Certification: High school diploma required. Skills: Professional demeanor, effective collaboration and communication skills ensuring teamwork with co-workers, nursing staff and physicians. Knowledge of regulatory requirements and knowledge of Good Laboratory Practices (GLP). Excellent customer service skills. City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity, and inclusion, please click here. To learn more about our comprehensive benefits, click here: Benefits Information City of Hope employees pay is based on the following criteria: work experience, qualifications, and work location. Apply Job!