Director of F&B at Upcoming Hotel

Position Overview Ropeswing Hospitality Group is seeking a forward-thinking Director of Food & Beverage to lead our our F&B operations at an up and coming luxury hotel located in Downtown Bentonville, AR. The Director of Food & Beverage is the force behind all food and beverage outlets within the Downtown Bentonville Hotel, which features two restaurants, three bars, in-room dining, banquets, and catering. Your mission is to deliver extraordinary guest experiences, drive revenue growth, and ensure operational excellence. The ideal candidate will have a passion for culinary innovation, a strong background in crafting memorable experiences, impactful leadership skills, and a track record of financial success. Ideal start date in Spring 2025.

Key Responsibilities

Operational Management • Oversee daily operations of multiple outlets, ensuring consistency and top-tier service quality. • Develop and enforce SOPs to maintain high standards of food, beverage, and overall guest satisfaction. • Ensure all health, safety, and hygiene standards meet local regulations and company policies. Strategic Planning • Create and execute both short- and long-term strategies to boost revenue, optimize costs, and enhance profitability. • Analyze market trends, customer feedback, and competitor insights to continuously refine and innovate offerings. • Collaborate with the culinary team to design on-brand, cost-effective menus that resonate with target demographics. Financial Management • Develop and manage the annual F&B budget, forecasting revenue, expenses, and profit margins. • Monitor key financial metrics-labor costs, food/beverage expenses-and take corrective actions when needed. • Negotiate contracts with suppliers to balance cost-effectiveness with quality standards. Team Leadership • Recruit, mentor, and inspire a high-performing F&B team, including managers, chefs, and frontline staff. • Foster a positive workplace culture that values teamwork, professionalism, and growth. • Conduct regular performance evaluations, providing timely feedback and development opportunities. Guest Experience • Champion exceptional guest service by setting high standards and promptly addressing any concerns. • Collaborate with sales and events teams to design memorable private functions, weddings, and banquets. • Track online reviews and guest feedback, implementing proactive solutions to elevate service quality. Marketing & Promotion • Partner with the hotel's marketing team to create and execute innovative promotions that drive guest traffic. • Develop signature dining experiences, themed events, and local partnerships that resonate with both travelers and the local community. • Stay ahead of industry trends to introduce cutting-edge F&B concepts and maintain a competitive edge.

Qualifications

Education & Experience: • Bachelor's degree in Hospitality Management, Culinary Arts, or a related field (preferred). • 5-7 years of progressive F&B management experience, ideally in a hotel or multi-outlet environment. • In-depth experience overseeing pre-open F&B operations and project management. Skills & Competencies: • Proven leadership, team-building, and communication skills. • Strong financial acumen, with the ability to manage budgets and interpret P&L statements. • In-depth understanding of current food and beverage trends, including sustainability and local sourcing. • Proficiency in property management systems (PMS) and point-of-sale (POS) technology. Personal Attributes: • Passionate about delivering unparalleled guest experiences. • Innovative and detail-oriented, always looking for ways to raise the bar. • Results-driven, with a commitment to operational excellence and profitability. • Ropeswing is an Equal Opportunity Employer, and we value diversity. All employment is based on merit, qualification, and business need. Apply Job!