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Partner Account Manager – CSE (Prague)

Work from home Full-time role Hiring

Position Overview:

As a member of our Channel Team, you will play a crucial role in managing, developing, and growing our partnerships, directly impacting our company's revenue. Our Partner Account Managers oversee all activities related to business planning, channel management, enablement, sales coaching, marketing, and forecasting. This multi-faceted role involves collaborating with colleagues from Engineering, Marketing, Sales, Channel, Distribution, Operations, and other teams to achieve revenue targets. Join our team to build and manage relationships with our partners as a trusted advisor at every level. You will provide strategic advice, coaching, and ensure our strategic partners have the support they need to achieve their sales and marketing objectives.

Main Responsibilities

  • Strategic Goals:Own short-term and long-term goals for Channel partners in Central and Southern Eastern Europe (CSE).
  • Channel Development Plan:Develop and manage the territory channel development plan, map tiered partners against opportunities, identify gaps, and recruit and onboard new partners.
  • Resource Management:Include channel teammate resources in planning, such as channel marketing, channel sales engineers, channel operations, and others as appropriate.
  • Partner Engagement:Involve partners' resources in planning, securing their commitment to the account plan and associated activities and investments.
  • Activity Tracking:Track all major activities with partners through CRM (SFDC) and monitor partners' sales activities for Extreme opportunities in CRM (SFDC).
  • Relationship Building:Maintain day-to-day visibility and timely responses within accounts, fostering strong relationships within the partner's organization.
  • Internal Evangelism:Enhance partners' visibility and perception within Extreme’s sales organization and promote partners’ capabilities and competencies internally.
  • Sales Updates:Facilitate regular sales updates with partners' resources, including technical updates, to keep them informed about our solutions and sales strategies.
  • Partner Events:Host regular events for channel partners to review new Extreme Networks products or programs, provide updates, address training concerns, and discuss marketing activities and any issues that need to be addressed.
  • Requirements

  • Fluent in Czech and English
  • Based in Czechia (preferably Prague area; relocation not included)
  • Experience in reseller/channel sales
  • Strong business acumen, understanding partner go-to-market strategies and economics
  • Ability to interpret financial statements and understand partners' key success criteria, aligning our business with theirs
  • Willingness to travel within the region
  • At Extreme, We Value Your Contribution

  • Colleague Partnership:Your Buddy will support you during onboarding. Later, you can join our mentorship program.
  • Training Resources:Access various resources for technical and personal development.
  • Technical Equipment:Equipped with the latest technology and necessary workplace resources.
  • Company Success Participation:Besides commission earnings, you can join our subsidized Employee Stock Purchase Program.
  • Flex First:Our flexible work model is deeply embedded in our culture, ensuring that our global workforce remains seamlessly connected, regardless of location.
  • Employee Assistance:We offer numerous programs and individual support as needed.
  • And Much More:Enjoy additional benefits and opportunities.
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