See all roles

Director of Revenue Operations

Work from home Full-time role Hiring

About Passport:

At Passport, we empower brands to reach their global potential by delivering the #1 international solutions for direct-to-consumer businesses. What sets us apart is our expertise in international shipping—enabling brands like Carpe, OneSkin, Rhode, GORUCK, and Wildflower Cases to scale globally with ease. Our extensive network, in-house team of logistics and ecommerce experts, integrations with Shopify and other ecommerce platforms, and user-friendly portal make us the trusted partner for growth-focused brands looking to expand internationally and create seamless cross-border experiences.

We are looking for a Director of Revenue Operations to play a key role in enhancing our Revenue Org’s productivity and growth. Reporting to Passport’s President, the Revenue Operations leader will partner with Revenue Org Leadership and play a critical role in aligning information, process, and operations across all elements of our customer lifecycle, including Marketing, Sales, Partnerships, On-boarding, and Customer Success. Your ability to foster strong relationships, align teams, and drive projects to successful completion will be crucial to your success. The ideal candidate has a strong track record in optimizing revenue operations to support growth, and combines strategic thinking with hands-on execution to improve efficiency and accelerate growth.

What you'll do

  • Drive planning, and operations across the GTM functions, delivering ongoing efficiency improvements.
  • Collaborate with senior leadership to align RevOps strategies with overall business goals.
  • Design and implement scalable, efficient processes and systems to enhance sales productivity and effectiveness across the organization.
  • Oversee RevOps tech stack and sales analytics tools to ensure data integrity, accuracy and trend analysis.
  • Implement advanced dashboards and reporting tools to provide actionable insights to Marketing, Sales, Customer Success, executive teams, and key stakeholders.
  • Define, document, and refine GTM processes to create efficiency and ensure a seamless customer journey.
  • Conduct regular assessments and feedback loops with teams to identify bottlenecks or barriers in the revenue process, adjusting as needed to drive performance.
  • Maintain a centralized knowledge hub of ongoing training and assets related to GTM processes, product knowledge, and marketing assets in partnership with product marketing.
  • Manage and grow a revenue operations team to support the GTM functions.
  • What we're looking for

  • 7+ years of experience in Revenue Operations, Sales Operations, or a related role.
  • Strong executive presence, including written/verbal communication skills & stakeholder management.
  • Deep understanding of CRM systems (e.g., Salesforce) and advanced sales productivity and analytics tools (Tableau).Outstanding communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
  • Demonstrated ability to thrive in a fast-paced, dynamic environment and manage multiple priorities simultaneously.
  • Analytical problem solver who can build, analyze and discuss quantitative business metrics with finance and RevOps.
  • Team builder that knows how to manage small teams to deliver outsized organizational impacts.
  • The cash compensation above is scoped for Tier 1 cities such as San Francisco or New York. Other locations will vary based on our geographical pay approach. Final offer amounts are determined by multiple factors, including candidate location, experience and expertise, and may vary from the level and amounts listed above.

    Additional Information

    A sneak peak into our perks & benefits:

    - Competitive cash and equity packages

    - Healthcare, dental, and vision, life & disability insurance

    - 401(K) Match

    - Bi-Annual Remote Work funds

    - 100% remote work environment #LI-Remote

    - Company issued laptop

    - Flexible PTO

    - 12 weeks parental leave

    - Monthly team bonding time - bring on the Zoom comedians, pop-a-shot contests, and sip ‘n paints!

    - Quarterly team (virtual) gatherings and annual all-company offsites in cities around North America

    - Learning & Development Fund for upskilling or products to improve your day-to-day work life

    - One-time remote work set-up stipend to make your at-home office dazzle

    - Teammates around the world in 8 different time zones!

    apply to this job

    You might like

    Customer Account Manager - 3PL/Warehouse

    Work from home Full-time role

    Senior Data Analyst

    Work from home Full-time role

    Strategic Account Manager (R-17551)

    Work from home Full-time role

    Internship - Business Intelligence (m/f/x)

    Work from home Full-time role

    Senior Full Stack Engineer

    Work from home Full-time role

    Software Demo Engineer (f/m/d)

    Work from home Full-time role

    Senior Manager, Product Marketing - Web Product Storyteller

    Work from home Full-time role

    Senior Manager, Product Marketing - Web Product Storyteller

    Work from home Full-time role

    Senior Growth Product Designer

    Work from home Full-time role

    Senior Growth Product Designer

    Work from home Full-time role

    Urgently Hiring: Network Outreach Specialist I

    Work from home Full-time role

    Experienced Lead Pharmacy Technician, Customer Service and Data Entry Specialist – Remote Opportunity with CVS Health

    Work from home Full-time role

    Senior Python Web3 Engineer - Remote Globally

    Work from home Full-time role

    Senior iOS Software Engineer, Community Support Platform - Chatbot

    Work from home Full-time role

    [Remote] Graphic Designer

    Work from home Full-time role

    Data Engineer III

    Work from home Full-time role

    Remote Data Entry & Customer Care Specialist – arenaflex – Full‑Time Flexible Remote Position

    Work from home Full-time role

    Product Manager - Live Operations

    Work from home Full-time role

    SUPPORT SERVICES UTILITY (FULL TIME)

    Work from home Full-time role

    Experienced Live Chat Customer Support Agent – Remote Online Work Opportunity with Flexible Hours and Comprehensive Training

    Work from home Full-time role