Solution Consultant (US & Canada)

Everbridge, a rapidly expanding global company specializing in SaaS-based critical communications and enterprise safety solutions, is actively seeking an accomplished Solution Consultant to provide support for our large-scale clients, based in US & Canada. This is a remote/home-based position that can be based anywhere in India .

Please note that the working hours for this position will align with US working hours.

Reporting directly to the Manager of Professional Services, the Solution Consultant will play a pivotal role as a representative of Everbridge within our client's business continuity team. This position involves collaborating during the deployment and ongoing utilization of the Everbridge solution. Key responsibilities include offering project management support, technical consultancy, as well as providing comprehensive training. Moreover, the Solution Consultant will serve as the customer advocate within Everbridge during routine operations and act as an escalation point when needed.

The ideal candidate for this role is highly qualified, with extensive professional experience, thriving in a team-oriented environment to optimize the value we deliver to our customers.

As a Solution Consultant you will collaborate closely with clients, Account Managers, Operations, and Product Development teams. We are seeking an exceptionally energetic and motivated individual who thrives in a fast-paced environment and possesses outstanding communication and customer management skills.

What you'll do

What you'll bring

Additional Information

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About Everbridge

Everbridge empowers enterprises and government organizations to anticipate, mitigate, respond to, and recover stronger from critical events. In today’s unpredictable world, resilient organizations minimize impact to people and operations, absorb stress, and return to productivity faster when deploying critical event management (CEM) technology. Everbridge digitizes organizational resilience by combining intelligent automation with the industry’s most comprehensive risk data to Keep People Safe and Organizations Running™. For more information, visit

Everbridge is an Equal Opportunity/Affirmative Action Employer. All qualified Applicants will receive consideration for employment without regard to race, creed, color, religion, or sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.