Insurance Verification Rep- Hybrid in Norfolk, VA!

About the position The Insurance Verification Representative at Sentara Healthcare is responsible for performing insurance verifications for scheduled patient services and obtaining necessary pre-certifications. This full-time, permanent position operates in a hybrid model, requiring both in-office and remote work. The role is essential in ensuring that patients receive the appropriate insurance coverage for their healthcare services. Responsibilities • Perform insurance verification for all scheduled patient services. , • Obtain required pre-certifications in a multi-disciplinary environment. , • Assist patients with insurance-related inquiries and issues. , • Maintain accurate records of insurance verifications and communications. , • Collaborate with healthcare providers to ensure proper insurance coverage. Requirements • High School Diploma or Equivalent. , • One year of experience in a healthcare environment or completion of a healthcare-related certificate program. , • One year of experience with medical insurance in a hospital or physician's office. , • Transferable skills such as one year or more in a call center or customer service. Nice-to-haves • Experience in a call center environment. , • Familiarity with medical terminology and insurance processes. Benefits • 401(a) , • Disability insurance , • Relocation assistance , • Health insurance , • Dental insurance , • 401(k) , • Tuition reimbursement , • Paid time off , • Vision insurance , • 403(b) Apply Job!