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Customer Service & Logistics Data Analyst Year-Round Intern

Work from home Full-time role Hiring

About the position The CS&L (Customer Service & Logistics) Data Analyst Intern is responsible for developing and managing data sets for analytical projects. This role requires attention to detail, an understanding of data analysis tools, problem-solving skills, and an analytical mindset. The intern will support the CS&L team with data requests, creation of curated data sets, and use analytical tools to answer business questions and provide visibility to data. Responsibilities • Use SQL to pull and aggregate data for CS&L projects, validating using SAP and other analytical tools as required. , • Conduct data cleaning, data merging, data architecture review, and data quality control, while creating documentation for each data request. , • Help develop reports, analyses, and visualizations. , • Train and incorporate feedback from end-users on new reports and dashboards. , • Work with different members of the CS&L team on reporting and automating analytical needs. , • Work cross functionally with different teams on data sets, inputs, and outputs. Requirements • Minimum 3 upper level college classes in data analytics including data analysis and forecasting, data mining and predictive analytics, system analysis and design and data visualization in business or similarly related classes. , • Experience working in databases like Snowflake, Big Query, etc. , • Experience in SQL programming: ability to read/write complex SQL queries to analyze data, investigate systemic defects and validate data quality. , • Working knowledge of data modeling, data warehousing, and ability to access relational and multidimensional databases. , • Strong desire to serve the customer, identify and resolve needs and follow up when necessary. , • Ability to leverage knowledge of numerous data sources (including SAP, external data, and existing internal reports). , • Excellent written and verbal communication skills and interpersonal skills. , • Ability to learn and work in a changing environment with minimal supervision. , • Demonstrated analytical, organizational skills, critical thinking, and attention to detail. , • A strong willingness to learn and adapt to new priorities as they come. , • Familiar with how to access, input and analyze data in SAP. , • Proficiency with planning systems and Google and Microsoft Office products, to include Excel, Google Sheets, Google presentations, etc. Nice-to-haves • Familiarity with data visualization tools , • Experience with project management tools Benefits • Salary Range $22.50 - $30.00 USD , • Medical, Dental, Vision, Basic Life Insurance, Accidental Death & Dismemberment and Disability insurance plans , • 401(k) plan with company matching contributions , • Minimum of 15 days of vacation/PTO leave annually , • Minimum of 13 paid/floating holidays annually , • Minimum of 40 hours of paid sick leave annually , • Up to eight weeks of paid parental leave and 12 weeks of unpaid leave. Apply Job!

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