Scheduling Administrator - Remote

Overview

The Scheduling Administrator is responsible for direct coordination and management of the daily schedules for Field Technicians providing fire protection services to a wide variety of customers. In Short • Coordinate and manage daily schedules for Field Technicians. • Utilize Field Service Management software for scheduling. • Field emergency service calls and reroute technicians. • Ensure customer service standards are met. • Maintain up-to-date information for technicians. • Assist with administrative tasks and compliance reports. • Communicate effectively with customers and internal stakeholders. • Flexible hybrid schedule after training. • Pay ranges from $25-$28/hour. • Work primarily in Spokane, WA. Requirements • High School Diploma or GED required. • 1-year administrative experience preferred. • Scheduling and/or dispatching experience preferred. • Knowledge of fire life safety industry preferred. • Advanced computer skills required. • Excellent customer service skills. • Ability to perform other duties as assigned. Benefits • Medical, Dental, Vision Plans. • Company-paid Life and Long-Term Disability Insurance. • Health Savings Account with company contribution. • Flexible Spending Accounts for Medical and Dependent Care. • Employee Assistance Program. • Paid Time Off (PTO) plan. • 10 paid holidays off per year. • Safe Harbor 401(k) Retirement Plan. • Training and Development Program. • Equal Employment Opportunity employer. Apply Job!