EZ-AD TV Technical Support Rep

Join the EZ-AD TV Tech Support Team and Make Troubles Vanish! About EZ-AD: Hey there! Welcome to EZ-AD, where we're all about tech that dazzles. Based in sunny Los Angeles, California and bustling Troy, Michigan, we're the brains behind cutting-edge TV solutions that redefine entertainment. From sleek units to super-smart remotes, we're here to make TV troubles a thing of the past! Job Responsibilities: As an EZ-AD TV Tech Support Rep, you're the hero our customers need! Your mission? To tackle any technical hiccups our users face with our awesome TV products. Here's what you'll ace: • Troubleshooting Guru: Dive into issues like units refusing to turn on or stuck in cycles—no challenge too big for you! • Remote Control Whisperer: Master our remotes and specialized gear, guiding customers through setup and operation questions with ease. • FAQ Expert: Field common questions with finesse, ensuring everyone gets quick, helpful answers. • Customer Support Champ: Deliver top-notch service over the phone, explaining tech stuff in a way that's crystal clear. • Tech Savvy Communicator: Your English skills? Stellar. Your ability to simplify tech jargon? Legendary. Requirements: To rock this role, here's what you bring to the table: • Tech Pro: Solid technical background, ready to tackle TV tech challenges head-on. • Clear Communicator: English skills that shine, perfect for guiding customers through tech twists and turns. • Problem Solver: You thrive on cracking codes and fixing glitches—our customers' tech headaches are your playground! Location: Santa Clarita, CA, USA About Us: At EZ-AD, we're all about making tech support awesome. Join us and be part of a team that's redefining how people experience TV. From Disney magic to Red Bull thrills, our innovations light up screens worldwide. Ready to rock TV tech support with us? Let's chat! Ready to make TV tech support a breeze? Apply now and join EZ-AD in revolutionizing entertainment tech! Remote Apply Job!