Patient Access Specialist-25 Hours Part Time- Call Center
Employer Industry: Healthcare Services Why consider this job opportunity: - Work from home opportunity (equipment provided); must live within 1 hour of Erlanger, KY to be considered - Paid Time Off - Medical, Dental, and Vision benefits - 403b retirement plan with company match - Opportunity for career growth within the organization - Supportive work environment dedicated to patient care What to Expect (Job Responsibilities): - Manage large volumes of inbound and outbound calls, ensuring all pertinent medical information is communicated to the provider - Collect and handle payments, ensuring accurate demographic and insurance information is documented - Schedule patient appointments and verify patient demographic and insurance information - Ensure compliance with OSHA and HIPAA regulations in all patient interactions and record-keeping - Provide empathetic and professional customer service to patients and their families What is Required (Qualifications): - Minimum educational requirement: High School Diploma or GED - Less than 3 years of experience in a medical practice, customer service, or revenue cycle department - Ability to communicate effectively and professionally with patients, family members, and healthcare providers - Familiarity with medical office procedures and practices - Strong organizational skills and attention to detail How to Stand Out (Preferred Qualifications): - Previous medical office experience - Familiarity with electronic medical records (EMR) systems - Experience in handling insurance verifications and billing processes - Strong customer service skills in a healthcare setting - Ability to manage multiple tasks in a fast-paced environment #HealthcareServices #PatientAccess #RemoteWork #CareerGrowth #CustomerService "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer." Apply Job!