Temp Customer Experience Trainer

This is a temporary position that will end by or before May 1, 2025. Responsibilities: Responsibilities include but are not limited to: • Coordinate new hire, progression, and enhancement training. • Train new and existing employees on client projects emphasizing customer confidentiality and security. • Develop non-classroom communication and training materials. • Assess individual participant and class performance. • Participate in minor client interaction including Weekly Business Review meetings, effective curriculum feedback and client visits. • Demonstrate the highest standards of ethical and professional conduct in dealing with new employees. • Thrive as a team player in a fast paced, high energy, change oriented environment. • Ensure all policies and procedures are adhered to including Security, HR, Operations, etc. • Perform other related duties and assignments as required and assigned by supervisor or manager. Position Requirement: • Must be able to work remotely • Must be flexible to work any 8 hours between 8AM-10PM EST • Must be willing to learn and adapt • Ability to work under pressure, plan, meet deadlines and be accountable for the performance of others. • Requires solid organizational, administrative, leadership and time management skills. • Able to demonstrate personal ownership of tasks and follow through to obtain desired results. • Must have a keen sense of attention to detail, taking the initiative. • Must be enthusiastic and comfortable speaking in front of large groups of people. • Patience with various types of learners. • Skilled in determining why and how tasks should be handled to effective completion. • Proven experience in overcoming unexpected difficulties and using logical problem solving skills. • Excellent written and verbal communication skills. • Must have availability to work various shifts influenced by current business needs. • College degree preferred or equivalent work experience required. • High school diploma or GED required. • Must pass background and drug tests. • Experienced with the Microsoft Office Products – Excel, Word, and PowerPoint Apply Job!