IT Apprentice (Remote)

Human Resources & Administration IT Apprentice (Remote) Preferable Location(s): Pune | Internship About Amber (https://amberstudent.com/) Long-term accommodation booking platform for students (think booking.com for student housing). Amber helps 80M+ students worldwide, find and book full-time accommodations near their universities, without the hassle of negotiation, non-standardized and cumbersome paperwork, and broken payment process. We are the largest and fastest-growing student housing platform globally, with 1M+ units listed in 6 countries and across 100+ cities. We are growing rapidly and targeting $ 2B in annual gross bookings value by 2024. If you are passionate about making international mobility and living seamless and accessible, then - Join us in building the future of student Housing! (We are amongst the fastest growing companies in the Asia Pacific as per Financial Times https://www.ft.com/high-growth-asia-pacific-ranking-2022). About the role: We are looking for... a motivated IT Apprentice to join our dynamic IT team. The ideal candidate will have foundational knowledge in networking (CCNA preferred) and experience or coursework in asset management. This apprenticeship provides a unique opportunity to gain hands-on experience and develop essential skills in a fast-paced IT environment. Key Responsibilities: 1.Technical Assistance: • Provide first-line support for IT-related issues, including hardware and software troubleshooting. • Assist in resolving user queries and ensure timely escalation of complex issues. 2.Network Support: • Assist in the setup, configuration, and troubleshooting of network devices. • Support network monitoring and maintenance activities. • Participate in implementing network security measures. 3.Asset Management: • Help maintain an accurate inventory of IT assets (hardware and software). • Assist in documenting asset management processes. • Support the lifecycle management of IT assets, including procurement, deployment, and retirement. 4.Learning and Development: • Participate in training sessions and workshops to enhance technical skills and knowledge. • Collaborate with team members on projects to gain practical experience. Qualifications: Education: • Currently pursuing or recently completed a degree or certification in Information Technology, Computer Science, or a related field. Technical Skills: • Knowledge of networking concepts and protocols (CCNA certification preferred). • Familiarity with asset management practices and tools. • Basic understanding of Windows, Linux, and Mac operating systems and common applications. Soft Skills: • Strong problem-solving skills and attention to detail. • Excellent communication and interpersonal skills. • Ability to work collaboratively in a team-oriented environment. Benefits: • Hands-on experience in a professional IT setting. • Mentorship from experienced IT professionals. • Opportunities for skill development and career advancement. Application Process: • Interested candidates should submit their resume and a cover letter outlining their relevant experience and interest in the position to [email protected]. We look forward to welcoming a new IT Apprentice to our team Apply Job!