Customer Service Representative, Work from Home Opportunity - Knoxville, TN

Employer Industry: Pharmacy Benefit Management Why Consider this Job Opportunity... - Opportunity for career advancement and growth within the organization - Work remotely if criteria are met - Comprehensive benefits package including medical, dental, and vision insurance - Full-time schedules ranging from 30-40 hours per week - Starting pay rate up to $25.65 What to Expect (Job Responsibilities): - Assist members with pharmacy benefit plans through inbound calls - Provide information on prescription insurance, medication coverage, and mail order prescriptions - Receive necessary training to handle client and member inquiries - Offer solutions to simplify members' healthcare experience - Learn more about healthcare and open doors to additional opportunities within the company What is Required (Qualifications): - 1 year experience interacting with customers - Computer proficiency in Windows-based applications - High School Diploma or equivalent experience preferred - Ability to problem solve in a positive, productive manner - Strong customer service skills, including courteous telephone etiquette and professionalism How to Stand Out (Preferred Qualifications): - At least 6 months of healthcare experience - Associates degree or equivalent experience - Comfortable relating to customers in a patient, helpful way - Reliability and compliance with scheduling standards - Ability to exhibit patience and empathy and express assurance and confidence #PharmacyBenefitManagement #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!