Verizon Remote Customer Service - Apply Now
Answering the phone and scheduling service requests Directing all incoming calls Dispatching technician asneeded Office support when required Scanningfiling etc as needed Requirements : Strong computer skills including Microsoft Office product ex.Word Excel Outlook etc. Ability to workaccurately in a fast paced environment Greatmultitasker Strong communication skills Punctual and dependable Join our team as a Remote Customer Service Representative at Verizon, one of the leading telecommunications companies in the world. As a Customer Service Representative, you will play a crucial role in providing exceptional service to our customers. Whether assisting with billing inquiries, troubleshooting technical issues, or guiding customers through product features, you'll be the friendly voice that represents Verizon. Additional Information: This is a remote position, offering flexibility and convenience. You'll have the opportunity to work from the comfort of your own home while... still being part of a dynamic team environment. Full training will be provided to ensure you have the knowledge and skills needed to excel in your role. Required Qualifications: Excellent communication skills, both verbal and written Ability to multitask and prioritize in a fast-paced environment Strong problem-solving skills Basic computer proficiency High school diploma or equivalent Preferred Qualifications: Previous customer service experience Familiarity with telecommunications products and services Experience using customer relationship management (CRM) software Associate's or Bachelor's degree
Benefits
Information: Competitive hourly wage Comprehensive training program Opportunities for career advancement Health, dental, and vision insurance options 401(k) retirement savings plan Paid time off and holiday pay Apply Job!