Remote Certified Pharmacy Technician
Summary
Description We are thrilled to announce an opportunity for a dedicated Remote Certified Pharmacy Technician to join our innovative healthcare startup on a 6-month contract, with the potential for permanent employment. This remote position offers the chance to work under the direction of a Pharmacist Team Lead and the Head of Operations. You will play an essential role in enhancing... patient care through effective communication and collaboration within a growing team. Compensation and Benefits Competitive salary based on experience Flexible remote work arrangements Opportunities for professional development and continuous education Potential for permanent placement following the contract period Supportive team environment focused on career advancement Comprehensive health benefits package (upon transitioning to permanent position) Why You Should Apply for This Position Today Join a forward-thinking startup focused on making a difference in the healthcare industry. Be part of a collaborative team that values your input and encourages continuous learning. Gain valuable experience working in a dynamic environment that enhances your professional skills. Opportunity for growth and career advancement within the organization. Contribute to improving patient care and engagement while working from the comfort of your own home. Skills Must-Haves Valid certification as a Pharmacy Technician Bilingual proficiency in English and Spanish Experience handling 40-50+ adherence-related calls daily Familiarity with basic medical terminology and medication names (brand and generic) Excellent written and verbal communication abilities Strong computer skills, particularly with Microsoft 365 and Google Workspace Ability to work independently while being a collaborative team player Flexibility to work a full-time schedule, including weekends Preferred Skills Prior experience in a remote working environment Responsibilities Make outbound calls to patients, healthcare providers, and pharmacies to address patient cases identified through risk stratification algorithms. Obtain and document health and contact information, schedule patient appointments, and resolve medication-related issues to improve patient engagement. Address inbound customer support requests, providing accurate and timely information while preparing and mailing correspondence as needed. Work closely with the Clinical Care team to ensure streamlined communication and maintain positive relationships with clients and colleagues. Engage in continuous learning to refine your skills and provide exemplary customer service and patient care. Qualifications Certification as a Pharmacy Technician is essential Bilingual capabilities in English and Spanish are preferred Previous experience conducting medication adherence calls strongly desired Knowledge of medical terminology and a good grasp of medications (brand/generic) Education Requirements High school diploma or equivalent; higher education in a related field is a plus Education Requirements Credential Category Certification as a Pharmacy Technician required Experience Requirements Previous experience in pharmacy operations or healthcare-related roles preferred Familiarity with customer service principles and practices in a clinical environment Similar Occupations / Job Titles that Would Be a Great Fit for This Role Pharmacy Technician Clinical Support Specialist Patient Care Coordinator Medical Call Center Representative Healthcare Customer Service Representative Why Work in Dallas, TX Dallas, Texas is a vibrant city known for its diverse culture, booming economy, and rich history. With a low cost of living compared to other major cities, aspiring professionals can enjoy a high quality of life. The healthcare sector is thriving, offering numerous job opportunities in various specialties. Additionally, Dallas features a warm climate, numerous parks and recreational options, a robust arts scene, and a growing dining culture, making it a fantastic place for both work and play Apply Job!