Online Automotive Sales Chat Specialist

Join our team as an Inbound Chat Operator! Responsibilities... • Customer Engagement: Handle a wide range of customer inquiries via online chat, providing accurate information about automotive and recreational vehicle sales, service, finance, and dealership operations. • Appointment Setting: Gather necessary information to schedule appointments efficiently. • Product Knowledge: Develop and maintain a thorough understanding of our ever-evolving products and services. • Lead Generation: Collect customer contact information to generate leads for our dealer clients. • Interaction Summarization: Summarize online interactions based on customer needs for client review. Qualifications • Preferred Experience: Background in retail customer service or the automotive industry. • Typing Skills: Ability to type at least 35 words per minute, with 40+ words per minute preferred. • Computer Proficiency: Basic internet and Windows-based computer skills required. • Multitasking: Strong ability to multitask, with gaming experience seen as a bonus. • Communication Skills: Positive and professional demeanor with excellent written and verbal communication skills. • Adaptability: Ability to adapt to change and thrive in a fast-paced work environment. Requirements • Customer Service Skills: Excellent customer service skills with the capability to excel in a fast-paced environment. • Attitude: Maintain a pleasant, patient, and friendly attitude towards customers. • Decision-Making: Strong decision-making and analytical abilities. • Language Skills: Fluent in spoken and written English. • Typing Speed: Fast typing skills are advantageous, with a minimum typing speed of 35 words per minute. • Background Check: Must be able to pass a background check. • Education: High School Diploma, GED, or equivalent certification. • Experience: Preferred 2+ years of experience in an office setting, customer interaction, call center, or office customer service setting. Employment Type: Full-Time Apply Job!