Remote Customer Service Representative

POSITION PURPOSE Financialize.com is an online lead generation company that sells qualified retirement planning leads to financial professionals. The appointment agent will call leads that have completed a contact information form and are expecting a confirmation call. The agent will qualify the customer using a script to confirm their interest, explain the service provided, and set a soft... appointment. REQUIREMENTS Previous telecommunication experience Reliable computer, headset, and Internet connection Dedicated quiet at-home work set-up BASIC QUALIFICATIONS Previous outbound appointment setting experience is preferred Previous sales experience is helpful Basic computer skills Ability to accept coaching and training to enhance job performance Ability to write a grammatically correct paragraph from notes taken during phone calls DESIRED SKILLS Ability to complete phone calls in a helpful and professional manner Demonstrated ability to effectively communicate with customers Ability to show empathy, patience, and tolerance to all customers APPLY Please forward a current resume, with a cover letter. Please, no phone calls will be accepted. CURRENT OPENINGS We are currently hiring for our 10am to 7pm PST shift. Please do not apply if this shift time does not work for you. This is our only current open shift. Please note, there is a period of training under a supervisor upon gaining employment. Job Type: Full-time Pay: $23.00 per hour Expected hours: 40 per week Benefits: • Work from home Shift: • Evening shift People with a criminal record are encouraged to apply Application Question(s): • Are you available to work from 10am to 7pm PST? Experience: • Call center: 2 years (Required) Work Location: Remote Apply Job!