Customer Service Representative
This Customer Service Rep is expected to provide our clients and customers with excellent and professional customer care. ? Greet customers warmly and ascertain the reason they are calling. ? Scheduling and Confirming Appointments... ? Resolve customer complaints via phone or email and chats ? Assist with placement of vacation reservation requests. ? Advise on company information. ? Answer questions about terms and regulations ? Utilize computer technology to handle high call volumes. ? Data Entry to open or close call records. ? Compile reports on overall customer satisfaction. ? Work with customer service manager to ensure proper customer service is being delivered. Qualifications/Skills: Computer Skills Phone Listening Skills Multitasking Job Types: Full-time, Part-time Pay: $19.00 - $28.49 per hour Benefits: ? 401(k) ? Dental insurance ? Flexible schedule ? Health insurance ? Paid time off ? Parental leave ? Professional development assistance ? Vision insurance ? Work from home Shift: ? 10 hour shift ? 4 hour shift ? 8 hour shift ? Day shift ? Morning shift ? Rotating shift ? Split shift Education: ? High school or equivalent (Required) Experience: ? Customer service: 1 year (Preferred) Work Location: Remote Apply Job!