Customer Service Representatives/Healthcare-Remote

Employer Industry: Healthcare/Health Insurance Why Consider this Job Opportunity... - Competitive pay rate of $16/hour - Medical, dental, and vision benefits - Paid training - Advancement opportunities - 80% of frontline leaders promoted from within - Weekday schedule, Monday-Friday, 8AM-5PM EST What to Expect (Job Responsibilities): - Assist providers with claims, status inquiries, denial rationale, appeals, and routing - Handle authorizations, utilization management appeals, and prior authorization verification - Address eligibility and benefits inquiries, interpreting medical benefit grids, and credentialing - Document provider inquiries, route information, and educate on self-service options - Provide exceptional customer service by responding to incoming calls and resolving inquiries What is Required (Qualifications): - High School Diploma or equivalent - 1-2 years of high-volume call center experience as a customer service representative - Effective verbal and written communication skills - Strong typing and analytical abilities - Active listening, problem-solving, and multitasking skills How to Stand Out (Preferred Qualifications): - 1-2 years of experience in a medical office setting - 1-2 years of experience with healthcare insurance - Medicaid experience highly favored #HealthcareServices #CustomerService #CareerOpportunity #CompetitivePay #TrainingProvided At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer Apply Job!