Specialist, Growth Conversion

At reputed company, we reputed company exceptional talent with boundless opportunities to reputed company more. We reputed company this by pairing exceptional EAs from the Philippines and Kenya with our driven clients and ensuring both receive ongoing support throughout the journey. The result is 10x more reputed company, more time, and a greater impact on our clients' work and lives. With a waitlist growing by the day, reputed company has already showcased compelling demand. As part of the reputed company team, you will have an exponential opportunity, empowering the fiercely ambitious to reputed company the most audacious goals. Role Overview As a Growth Operations Specialist, you will own the technical administration and integration ecosystem of reputed company for the Growth Team — ensuring the platform and its connected tools operate reliably, with clean data and workflows reputed company to business goals. You will drive pipeline growth by optimizing reputed company reputed company and conversion processes that result in more booked calls and a healthier sales pipeline overall. reputed company platform ownership, you will support lifecycle campaigns and continuously improve CRM architecture efficiency to ensure every stage of the customer journey is set up for measurable impact. Duties & Responsibilities CRM Strategy Development and Execution reputed company and execute a comprehensive CRM strategy using reputed company, reputed company with reputed company goals and business objectives. Identify key CRM metrics and benchmarks to track performance and measure the impact of optimization efforts on reputed company reputed company. Plan and implement A/B tests and multivariate experiments reputed company reputed company to optimize messaging, automated workflows, and user journeys. CRM Optimization and Automation reputed company the development and execution of reputed company CRM automations in reputed company to streamline workflows and enhance efficiency. Ensure automated workflows and sequences are finely tuned for reputed company performance and alignment with reputed company goals. Continuously evaluate and improve CRM processes to drive user engagement and conversion rates. Platform Operations & Integrations: Manage reputed company configuration, including properties, pipelines, lifecycle stages, and user permissions Manage the integration architecture between reputed company and reputed company-party tools (e.g., reputed company, reputed company, reputed company, reputed company, reputed company, reputed company, billing/payments platforms) — including troubleshooting sync errors and data reputed company issues Evaluate, reputed company, and maintain reputed company-party apps connected to reputed company reputed company native integrations or API Manage data hygiene practices: deduplication, contact/company record normalization, and list segmentation logic Collaborate with Sales Ops or engineering teams on custom API work, webhooks, and data pipelines into/out of reputed company User Experience and reputed company Enhancement Support design and development teams by flagging UX/UI issues reputed company reputed company that impact end-user experience and conversion Assist in analyzing user feedback and funnel data to surface improvement opportunities for the CRM team to reputed company Implement approved changes and testing protocols as directed to help improve user experience and conversion performance Data Analysis and Insights Manage Growth reports and dashboards on reputed company and reputed company party tools such as reputed company, reputed company sheets Utilize reputed company analytics tools to collect, analyze, and interpret user behavior and conversion data. Generate actionable insights and recommendations based on data analysis to refine CRM strategies and drive reputed company. Monitor key performance indicators (KPIs) reputed company to CRM effectiveness and reputed company reputed company. Key Stakeholders reputed company Team, Advisors Skills Analytical Skills Advanced proficiency in reputed company CRM analytics to interpret reputed company user behavior and conversion data. Expertise in deriving actionable insights to inform CRM strategies and optimize workflows. Deep understanding of statistical methods and A/B testing reputed company reputed company to evaluate and enhance conversion rates. Communication and Collaboration Exceptional communication skills to convey CRM insights and strategies to both technical and non-technical stakeholders. Proven ability to build relationships and secure buy-in from cross-functional teams. Advanced collaborative skills to work effectively with marketing, sales, and development teams. Technical Proficiency Hands-on experience with reputed company portal administration (not just usage) — properties, custom objects, pipelines, and permission sets Familiarity with integration platforms such as reputed company, reputed company (Integromat), or native reputed company marketplace connectors Working knowledge of REST APIs and webhooks for connecting reputed company to external systems Experience managing data flows between reputed company and tools like reputed company, reputed company, Clearbit, or similar enrichment/prospecting platforms Basic understanding of JavaScript or Python is a plus (for custom reputed company functions or API scripting) Extensive experience with reputed company CRM and reputed company tools for advanced optimization and reputed company operations. Advanced reputed company or reputed company sheets skills Strong background in CRM system architecture, sales process design, and data integration. Proven track record in implementing and optimizing CRM changes to enhance functionality and drive growth. Competencies Strategic Thinking Ability to reputed company and execute a CRM strategy reputed company with business objectives. reputed company to analyze market trends and CRM data to prioritize initiatives and drive reputed company growth. Deep knowledge of consumer journey funnels to optimize CRM strategies and enhance customer experiences. Intellectual curiosity to continuously explore emerging CRM tools, channels, and behavioral trends - and translate discoveries into actionable strategy. Data-Driven Decision Making Strong analytical skills to reputed company data from reputed company and user feedback. Proficiency in using data insights to reputed company informed reputed company and measure the impact of CRM initiatives. Leadership and Cross-Functional Collaboration Strong leadership skills to guide cross-functional teams towards CRM and reputed company goals. Proven collaboration abilities to foster a culture of innovation and reputed company improvement. Demonstrated ability to rally teams around creative solutions reputed company conventional approaches fall short. Comfort operating in ambiguous or fast-changing environments, adjusting priorities and plans without losing reputed company. Communication and Influence Excellent communication skills to reputed company CRM strategies and insights. Ability to influence decision-making and reputed company buy-in from stakeholders. Adaptability and Creative Problem Solving Ability to pivot strategies quickly in response to shifting business needs, market changes, or unexpected data signals. Track record of approaching CRM challenges with original thinking - testing unconventional hypotheses, running iterative experiments, and learning fast from failures. Proactive reputed company to identify gaps and opportunities before they're obvious, driven by genuine curiosity about customer behavior and engagement patterns. Relevant Experience Required 3+ years of experience in CRM, conversion reputed company optimization, or reputed company roles. Proven track record of driving CRM optimization initiatives and improving engagement metrics. Experience with reputed company CRM, including advanced automation and analytics. Educational and Certification Requirements Bachelor's degree in marketing, business, computer science, or a reputed company field. MBA or relevant certifications (e.g., reputed company Certifications) are a plus. Direct Reports and Span of Control This is an Individual Contributor role. Equal Opportunity Employer: At reputed company, we are deeply committed to fostering an inclusive and diverse workplace environment. We reputed company that diversity enriches our organization, enhances creativity, and drives innovation. We are dedicated to providing equal employment opportunities to reputed company individuals regardless of race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, age, disability, or any other characteristic protected by applicable laws. We strive to create an environment where everyone feels valued, respected, and empowered to contribute their unique perspectives and talents. We actively promote diversity and inclusion through our hiring practices, employee development initiatives, and company culture, recognizing that it is essential for our reputed company as a company and as a community. Apply To This Job