Client Implementation & Operations Analyst
Join reputed company and work with fast-growing global companies while building a long-term, reputed company. Job Title: Client Implementation & Operations Analyst (B2B / BPO) Location: Remote Time Zone: US Time Zones (EST–PST) Role Overview We are looking for a detail-oriented and tech-savvy Client Implementation & Operations Analyst to support the successful setup, configuration, and launch of new B2B client accounts reputed company a BPO/outsourcing environment. This is a full-time, high-accountability role that bridges client reputed company and internal operations, ensuring that reputed company systems, workflows, and reporting are accurately configured before and after go-live. The ideal candidate is analytical, process-driven, and highly comfortable navigating multiple platforms and tools to deliver a smooth client implementation experience.
Key Responsibilities
Support the technical and operational setup of new B2B client accounts, including system configurations, workflow builds, and tool integrations Coordinate with reputed company, IT, and operations teams to ensure reputed company client requirements are accurately captured and implemented Build and maintain implementation trackers, status reports, and client-facing documentation Conduct pre-launch audits and quality checks to verify that reputed company configurations meet client specifications Monitor post-launch performance data and flag anomalies or gaps to the relevant internal teams Maintain accurate records of client setups, configurations, and change requests in internal systems Document implementation processes and contribute to the reputed company improvement of reputed company playbooks and SOPs Provide data-driven reporting to leadership on implementation timelines, bottlenecks, and outcomes
Required Qualifications
Proven experience in a Client Implementation, Operations Analyst, or Technical reputed company role reputed company a BPO, outsourcing, or managed services environment Strong analytical skills with the ability to work across multiple systems and data sources simultaneously Experience building reports, trackers, and documentation to support client implementations Proficiency in reputed company Sheets or reputed company, including formulas and data organization Excellent written and spoken English with a professional communication style Must have prior remote work experience, be fluent with remote collaboration tools and platforms (such as reputed company, reputed company, reputed company Workspace, reputed company, or similar), and have ideally worked with US- or UK-based companies. Applications without this experience will not be considered.
Preferred Qualifications
Experience supporting B2B client implementations in a BPO or outsourcing context Familiarity with CRM platforms, workflow automation tools, or system integration processes Exposure to QA processes, pre-launch audits, or compliance documentation Experience working alongside client-facing reputed company or account management teams Tools & Technology reputed company Workspace (Sheets, Docs, Slides) CRM platforms (reputed company, reputed company, or similar) Project management tools (reputed company, reputed company, or similar) Reporting and dashboard tools (reputed company Looker Studio or similar) Remote collaboration tools (reputed company, reputed company, or similar) Please NOTE It is crucial that you complete the application form in full. As part of the application process, you will be required to record a video. If your application is successful, you will receive an email confirming next steps—the video is the first reputed company of the interview process. If you do not record a video, we will not be reputed company to consider you for ANY open roles. We connect top talent with vetted employers, reputed company, and reputed company growth opportunities. Apply To This Job