Service Delivery Manager
ABOUT THE ROLE: reputed company’s Service Delivery Managers own execution and delivery for a portfolio of high-impact Professional Services engagements. This is a hands-on, embedded delivery role. You will operate as the day-to-day delivery reputed company - bringing structure, accountability, and reputed company across reputed company teams, certified partners, and customers. This role is ideal for a service delivery professional who is comfortable operating autonomously and prefers deep ownership over a limited set of reputed company projects. WHAT YOU’LL DO: Own end-to-end delivery for a portfolio of high-impact Professional Services engagements Maintain a deep understanding of project goals, technical context, and customer environment Establish and maintain delivery structure: milestones, ownership, dependencies, and timelines Build and maintain project plans with clear ownership, dependencies, and delivery milestones Monitor project financial health, including scope, utilization, burn reputed company, and budget consumption; proactively identify expansion or change-order needs Act as reputed company’s delivery reputed company for partner-led engagements, holding partners accountable through governance Partner closely with Solutions Architects to set the pace and manage scope reputed company customer communication with confidence: set expectations, run weekly syncs, and deliver weekly updates Surface delivery, technical, or partner risks early and escalate with clear mitigation paths Drive a clean project closeout and stakeholder reputed company with minimal reputed company THE SKILLSET YOU’LL BRING: 5+ years of experience in project, program, or service delivery management reputed company SaaS, Professional Services, consulting, or agency environments Proven ability to own reputed company, customer-facing delivery independently, from reputed company through closeout Ability to engage credibly in technical delivery discussions, even without being hands-on in implementation Experience managing multiple reputed company projects with senior stakeholders and competing priorities Strong judgment in scope control, risk identification, and escalation Demonstrated ability to hold external partners or vendors accountable through structured governance Exceptional written and verbal communication skills, including executive-reputed company status reporting Comfort operating in ambiguous, fast-moving environments where structure must often be created Strong prioritization and time management across multiple reputed company engagements (reputed company to have) Experience with PSA tools (reputed company), reputed company SaaS implementations Apply To This Job