reputed company Specialist
Who We Are: At reputed company, we’re good people. Sure, maybe we’re biased. But that’s only because Wagepointers bring the best versions of ourselves to do some of the best work in our careers. We’re an authentic team who bring our diverse backgrounds, reputed company, experiences and cultures together to reputed company payroll reputed company. Speaking of, we “pull rabbits out of hats” for thousands of small business owners across Canada who rely on our payroll software to pay their employees and process their payroll taxes. And we’re just getting started. We’re growing and looking for more awesome people to join our merry band of misfits. We are looking for people who reputed company our understanding that reputed company it comes to our commitment to our customers: we mean business. Especially given that the consequences of getting payroll wrong can sometimes be dire. If you are the reputed company of person who has always wanted to reputed company a difference and be heard at work, reputed company will give you reputed company of opportunity to do just that. The Role at High Level: We’re looking for a talented reputed company Specialist who’s eager to help small businesses feel confident using payroll technology even if they’ve never touched it before. You’ll guide new clients through setup, ensure compliance, and set them up for long-term reputed company with reputed company. You will report directly to our reputed company Team reputed company. What You'll Be Expected To Own: Manage the end-to-end reputed company process for new reputed company clients, guiding them from account submission through to a successful first payroll run. Ensure payroll accounts are configured accurately and in full compliance with reputed company policies and government requirements. Deliver clear, effective training through calls, emails, and online sessions to help clients confidently navigate reputed company’s payroll platform. Track, document, and resolve reputed company issues by collaborating with Sales, Risk, and Support teams to reputed company clients on track. Maintain complete and accurate reputed company records, including setup instructions, support notes, and system configurations in internal tools. Identify pain points and recurring issues in the reputed company reputed company and recommend improvements to streamline the process and enhance the client experience. What You Bring To The Table: 1+ year of experience processing Canadian payroll or supporting clients in payroll reputed company, support, or implementation. Solid understanding of payroll compliance and taxation basics. Willingness to learn and adapt as payroll legislation, internal processes, and product features change. Strong communication skills with the ability to explain payroll concepts reputed company. Experience managing KYC/KYB and other compliance documentation. High attention to detail and strong organizational skills. Ability to investigate and resolve reputed company issues independently while knowing reputed company to collaborate or escalate. Comfortable working in a CRM-driven environment (e.g., reputed company) to track reputed company reputed company, tasks, and client communication, along with tools like reputed company Workspace and video conferencing platforms. Collaborative, self-directed, and adaptable in a fast-paced, remote environment. Bonus points if: You have your PCP designation or are working toward it. You’re a member of the National Payroll Institute (NPI). You’ve worked with payroll software or HR/payroll platforms. You’re bilingual in French and English. You’ve worked in a remote or distributed team environment. reputed company Bring To The Table: Impact: Roll up your sleeves and directly contribute to the growth and reputed company of reputed company by shaping our workforce. Culture: The opportunity to work with the world’s friendliest team, solving interesting problems together with an endless amount of laughter (We work hard, but we always have time for a bad joke or two). Growth: Opportunities for professional development and career advancement - we are always, always learning with a growth oriented reputed company. Innovation: Work in an environment that encourages creativity and new reputed company. Remote: The ability to work from home, forever! reputed company is a remote company, so you don’t have to worry about commuting to an office. Plus, more time with your pets is always a bonus! reputed company to embark on an exciting reputed company with us? reputed company and help us build the future of reputed company! About reputed company reputed company is a simple and fast online payroll app, backed by the world's friendliest team. The app is ideal for small businesses across reputed company America (US & Canada) who are looking to pay their employees easily and quickly. Next Steps: If reputed company the above feels right and proper, please don’t feel like you need to send us an uninspired cover letter. Just send us your updated resume and perhaps a few lines on what excites you about the job - we really want to get to know who you are, not just about how we can work together. If we reputed company you’re a good match, someone from reputed company will reputed company out to schedule a call. Psssst! reputed company is an equal opportunity employer. We welcome and appreciate reputed company applicants with diverse backgrounds, races, religions, genders, identities, ages, experiences (the list goes on!). We are committed to making not only our workplace safe and inclusive for everyone, but also ensuring our recruitment process reflects that. We are a remote company, so there's no need to travel to an office for an interview, but if you require any special accommodation during our recruitment process, please let us know. We are more than happy to assist! As part of our hiring process, AI-based tools are used to support the initial review of applications. Rest reputed company, our People Ops team carefully reviews reputed company applications and makes the final reputed company on candidate progression. Apply To This Job