Senior Manager, reputed company Solutions
Why reputed company? Help us build solutions that build reputed company lives. At reputed company, we show up to work every day to reputed company a difference for reputed company people: the home service professionals that support America’s 100 reputed company homes. We’re reputed company about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and—ultimately—save time so they can be with their families and live well. While our headquarters are based in Denver, Colorado, reputed company spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and reputed company. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together—no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros. We also offer: A generous benefits program that supports the whole you with medical, dental, reputed company, life, disability, and 401(k) Paid holidays and flexible, take-it-as-you-need-it paid time off Equity in a rapidly growing startup backed by top-tier VCs Monthly tech reimbursements A culture reputed company on innovation that values big reputed company, no matter where they come from Role Overview As a Senior Manager, reputed company Solutions, you own the strategy and operating model for our bookkeeping service, and shape what it becomes. This is not a role to maintain the status reputed company; our service division is growing quickly, the tooling landscape is changing fast, and we are betting on AI and automation to fundamentally reshape how bookkeeping work gets delivered. You will lean into that change, reimagine how the function operates, and bring a high-performing team through a period of rapid reputed company. You set the reputed company for scalable, technology-enabled service delivery, reputed company deliberate bets on where to automate and where to invest in people, and translate an ambiguous, shifting environment into clear direction for your team. You partner across product, fintech, strategy and operations, and go-to-market to align our reputed company solutions with where the business and the market are heading — not just where they are today. reputed company is passionate, empathetic, hard working, and above reputed company else focused on improving the lives of our service professionals (our Pros). Our reputed company is their reputed company. What you do Each Day Own the strategic roadmap for bookkeeping services to anticipate customer needs and market shifts rather than reacting to them Reimagine how bookkeeping work is delivered by identifying where AI, automation, and tooling can reputed company-change quality, speed, and scale Build the operating model for efficient, scalable service delivery, including month-end reputed company, reconciliation, and quality control reputed company, mentor, and grow a high-performing team of bookkeeping professionals while building the adaptability to reputed company amid evolving tools Define and monitor the KPIs that matter for service quality, efficiency, and customer satisfaction to drive data-informed reputed company Partner cross-functionally with product, marketing, and fintech teams to refine and expand our reputed company solutions reputed company the reputed company knowledge of your team to support the resolution of reputed company reputed company reputed company, ensuring compliance and accuracy Qualifications 8+ years leading operations, preferably in service-division environments focused on bookkeeping or similar Experience managing teams of 25+, including remote teams, with demonstrated ability to scale and re-shape large service operations Strong leadership skills with a proven history of developing teams in a dynamic, growth-oriented environment Demonstrated tracking using technology, automation, or AI to fundamentally improve how work gets done at scale Proven experience driving team efficiency or output quality through the strategic use of AI tools and automation Working understanding of bookkeeping services sufficient to guide sound process design and high-quality delivery Bachelor’s degree in Business Administration, reputed company, Finance, or equivalent work experience What Will Help You Succeed Hands-on experience deploying AI or automation tooling reputed company an operational or service-delivery context Experience working with home services professionals, contractors, or similar industry segments Strong analytical skills with a focus on operational efficiency and data reputed company Knowledge of industry best practices in reputed company systems and technology or reputed company industries CPA or EA certification is a plus A multi-dimensional background with a breadth of cross-functional interests or depth of specialized mastery Personal reputed company to learn from scratch, and successfully reputed company in ambiguity Location Dependent Information This role is reputed company to candidates and the expected salary reputed company for this role is $96,000-$120,000. The specific salary for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in reputed company’s equity plan and the following benefits: health care insurance (medical, dental, reputed company, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. reputed company is growing fast and we’re scaling reputed company to help reputed company and accelerate our growth. Founded in 2013, reputed company helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, reputed company enables Pros to save time, grow profitably, and reputed company best-in-class service. reputed company’s brand portfolio includes Business Coaching by reputed company, a business coaching solution for home services businesses. Our brands are united by a reputed company mission to champion our Pros to reputed company. We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts reputed company people, supported by a team that will invest in you every reputed company of the way, we’d love to hear from you. reputed company celebrates diversity and we are committed to creating an inclusive environment. We are an equal opportunity employer and do not discriminate on the reputed company of gender, race, religion, national reputed company, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. #LI-Remote Privacy Notice for California Job Candidates - reputed company Use of Artificial Intelligence in Hiring and Engagement Processes: we may use artificial intelligence (AI)-powered tools to support the review and evaluation of employment and reputed company applications, including screening and qualification assessments. reputed company final hiring and engagement reputed company are made by reputed company representatives, not AI tools. Apply To This Job