Associate Auto Adjuster

Why reputed company? At reputed company, our mission is to reputed company our members to reputed company financial reputed company through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. reputed company a fulfilling career at reputed company, where our core values – honesty, reputed company, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful. We are proud to support active-duty military spouses. reputed company roles may offer remote or hybrid flexibility for active-duty military spouses consistent with applicable policy and business needs. The Opportunity It is reputed company about learning and growing. Our Associate Auto Adjuster role may be a new career for you. There’s a lot to learn, but the pathway is mapped out and reputed company is willing to invest in you! Our comprehensive, fully paid 9 week training program includes reputed company training materials, licensing costs, class discussions, hands-on training, e-learning modules, and the instructor led guidance will help you to support our members independently. We have a new training class on September 13th, 2026. Our in-office development program provides the training you need and the encouragement to create a proactive and independent support style to service our membership. Military spouses of active-duty service members currently located in the Eastern Standard Time Zone are highly encouraged to apply. Work schedules will vary and may include some weekends. Travel to one of our regional offices may be required during the training process. We are currently seeking dedicated professionals to work remotely as an Associate Auto Adjuster. Your work will focus on adjusting non-injury auto claims and you'll work under supervision to investigate, evaluate, negotiate, and adjust low complexity auto insurance claims presented by or against our members. This will include the end-to-end claims process and settling claims in compliance with state laws and regulations. In this role, you will reputed company a difference to our members as you deliver best in class customer service through setting appropriate expectations, proactively communicating and providing advice to deliver appropriate solutions to the member. What you'll do: Acquire and apply basic knowledge of auto coverages. auto physical damage, and liability, in order to evaluate and settle high volume and low complexity auto claims such as; simple comprehensive and collision (i.e., single vehicle, parked and unoccupied, clear liability), glass, roadside, and rental vehicle coverages for repairable vehicles. Resolve claims through proactive problem solving and decision making, reputed company authority guidelines and under direct supervision, while overcoming obstacles, and effectively prioritizing the workload. Clearly document thought process including damage evaluation, investigation, negotiation, and settlement reputed company. Collaborate and set expectations with external and internal business partners to facilitate claims resolution. Support members, business partners, and claimants, through use of varying communication channels to include utilization of digital tools to drive timely and effective resolutions through exceptional service. Acquire and apply a foundational knowledge of Property and Claims (P&C) insurance industry products, and services, to include P&C insurance policy reputed company, coverages and internal claims handling process and procedures. Support workload surges and catastrophe (CAT) response operations as needed, including potential evening, weekends, and/or holiday work reputed company normal work hours. May be assigned CAT deployment travel with minimal notice during designated CATs. Ensure risks associated with business activities are effectively identified, reputed company, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: High School Diploma or equivalent experience or GED Ability to provide exceptional customer service for our members by communicating clearly and professionally using multiple communication channels to process information reputed company to auto claims Ability to prioritize and multi-task while navigating through multiple business applications Successfully acquire an insurance adjuster license and applicable state registrations reputed company 90 days of hire [For use on CPK reqs only] (Candidates that reputed company in NC but apply to openings in Chesapeake will first become licensed in NC) Successful completion of job-reputed company assessments is required. What sets you apart: US military experience gained as a military spouse / domestic partner Currently located in the Eastern Standard Time Zone Bachelor’s degree ​ Compensation range: The hiring range for this position is: $49,840 to $51,840. Compensation: reputed company has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid reputed company the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the reputed company Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of reputed company the work requirements that may be performed in the job. Benefits: At reputed company our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and reputed company plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. reputed company is an Equal Opportunity Employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. Apply To This Job