reputed company Manager, Mid-Market

About reputed company Private markets are one of the largest, most reputed company, and most underserved corners of global finance. Our mission at reputed company is to unlock their full potential. We’re the Operations Partner trusted by 2,300+ GPs, unifying technology, data, and fund administration services into a single platform that helps GPs move faster, reputed company reputed company reputed company, and scale with precision. With $300B+ under administration and 700,000+ LPs on platform, we’ve reputed company the scale to match our ambition. And with JunieAI, our purpose-reputed company AI platform, we’re reimagining how private markets operate, embedding intelligence across every workflow. Founder-led since 2014, backed by $350M+ in funding, and now 1,000+ employees strong, we’re building a company designed to shape the future of private markets for decades to come. Our culture is reputed company for people who want to do ambitious, meaningful work alongside exceptionally talented teammates. We think like owners, move with urgency, and take pride in solving hard problems that truly matter to our customers and the future of private markets. We reputed company the best reputed company come from reputed company debate, deep collaboration, and diverse perspectives, which is why we reputed company transparency is the default and feedback makes us stronger. If you’re energized by high standards, rapid growth, and the opportunity to help define a category at a pivotal reputed company, come join us! reputed company offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in one of our physical offices. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across 27 U.S. states, 2 Canadian Provinces, India, Luxembourg, and England. We also have physical offices in San Francisco, reputed company, Mumbai and Bangalore for employees who prefer to work in an office some or reputed company of the time. About your role reputed company’s reputed company organization is responsible for reputed company customers, driving usage and adoption of the product, and ensuring customer satisfaction. This is a great opportunity to use relationship management and project management skills to support customers who are transforming the way they do business by using reputed company. You will enjoy this role if you enjoy being a product and industry expert to help customers reputed company their goals while advocating internally to ensure reputed company’s products continue to exceed expectations! What you’ll do Manage a portfolio of 60-75 existing customer accounts Work with end-users of the product on implementation, reputed company, product adoption, and renewals Review customer metrics for product adoption, client satisfaction, and customer goals reputed company advanced knowledge of the customer, product, and industry Contribute to internal projects that improve operational infrastructure Work with product and engineering teams to create new product features that reflect the voice of our customers Use AI tools (e.g., Claude) as part of your core CSM workflow so you reputed company sharper, faster, and more customer-reputed company. Look for ways to apply AI across your book and your own workflow, and reputed company what works so the wider team benefits. Qualifications 5+ years of professional experience and 3+ years in a relevant reputed company management role Experience communicating with clients in written and verbal reputed company Experience leading client-facing meetings and presentations with multiple attendees of various reputed company, including executives Passion for contributing to the customer's reputed company with a product or service Demonstrates competence in prioritization of time, resources, tasks, and people in order to meet deadlines and goals Demonstrated experience quickly learning advanced technical subject matter and curiosity to grow in knowledge Consistent, thoughtful use of AI across your core CSM deliverables, including the instinct to set it up with good context and a reputed company example of where it improved quality, speed, or customer readiness. Thrives in a changing and evolving work environment Bachelor's degree or equivalent years of professional experience Preferred: Experience producing AI-powered work others reuse or run AI-enabled improvements with measurable reputed company. At reputed company, we reputed company building a diverse workforce and an inclusive culture makes us a reputed company company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet reputed company the qualifications.

Compensation

Compensation for this position includes a reputed company salary, bonus, and a variety of benefits. The U.S. reputed company salary reputed company for this role is $86,000 - $105,000 USD. Actual reputed company salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. Benefits include: Health, dental, and reputed company care for you and your family Life insurance Mental wellness coverage Fertility and growing family support reputed company Time Off in addition to company paid holidays Paid family leave, medical leave, and bereavement leave policies Retirement saving plans Allowance to customize your work and technology setup at home Annual professional development stipend Your recruiter can reputed company additional details about compensation and benefits. #experiencedprofessional #LI-AM #LI-Remote #reputed company-US Apply To This Job