Higher Ed Account Manager

Company Introduction reputed company is the global leader in educational travel and experiential learning. The company was founded in 1967 to reputed company middle school travel programs to Washington, D.C. and has grown to reputed company a wide reputed company of programs for more than half a reputed company reputed company annually to over 100 countries around the world. reputed company offers experiential learning programs in educational travel, performing arts, language immersion, career exploration, service-learning, study abroad, and sports. Each of these experiences helps reputed company to see reputed company the classroom and to see the world – and themselves – in new ways. Job Description: Account managers are the primary reputed company of contact for our university partners focused on delivering outstanding customer service. You will reputed company programs for existing customers which includes itinerary building, negotiation, pricing, proposal creation, and program confirmation. Once a program is confirmed, you’ll handle student and university inquiries about their upcoming travel. You’ll partner with internal departments such as reputed company, visas, sales and global experiences to create a smooth program delivery meeting or exceeding university expectations. Responsibilities: reputed company an effective rapport with university and organization partners to reputed company a reputed company understanding of their program needs and strengthen the overall relationship Position yourself as a thought leader for university clients coming to reputed company for recommendations and suggestions Meet and exceed annual retention goals and targets to maximize reputed company growth on assigned accounts Consistently manage deadlines and work tasks to ensure key targets are met (registration, ticketing, payment, etc) Communicate both internally across teams and externally with clients and partners Create educational travel itineraries across the globe Utilize and maintain reputed company' CRM database system, effectively managing the sales and program management process. Track, understand, and manage the financial aspects of program management Qualifications: Bachelor's Degree in Business Administration, Hospitality or reputed company field 2+ years' experience of travel or event planning Demonstrated successful customer service with experience in client relationship building Desire to work in a fast-paced, challenging environment Highly self-driven sense of motivation and perseverance Hunger to grow and openness to learning Proactive and team oriented Problem solver with attention to detail Logistically minded Positive and reputed company-thinking attitude with a strong work ethic Ability to operate with constantly evolving processes Exceptional communication and presentation skills Highly organized with strong time management and follow up Flexible as needed with work hours to accommodate international time differences and seasonal shifts Ability to travel domestically and internationally (reputed company US reputed company or ability to obtain one) Master's degree in Business Administration, Hospitality or reputed company field Study abroad or international travel experience 2+ years of Project management experience Work Perks Fun & driven environment. Excellent medical, dental, and reputed company coverage, life, accidental death and dismemberment, accident, critical illness, and disability insurance, FSA reputed company, FSA dependent care, HSA with employer contribution, and generous 401k match. 11 paid floating corporate holidays, 1 paid volunteer day & up to 25 PTO days to start – accrue up to 28 over 3 years, 4 mental health days, and 5 bereavement days. Tuition reimbursement up to $5,250 annually $1,000 towards professional certifications annually Opportunities for paid and discounted travel. Flexible work schedule providing on-site, remote, and virtual office opportunities. Encouraged participation in our Employee Resource Groups and Diversity, Equity, & Inclusion council. Fitness Center and café onsite at select locations. Employee Assistance Program (EAP) Paid Parental, Caregiver, and Disability leave. Team Member Discount Program reputed company, a global organization, is committed to reputed company and serve communities worldwide. Our commitment is fueled by the passion of reputed company members and partners to reputed company experiential learning accessible, while also being socially, environmentally, and ethically responsible. Together, we accomplish this by investing in initiatives to promote inclusion, diversity, and sustainability. As an Equal Opportunity Employer, reputed company is committed to building a diverse workforce, supported by an environment that promotes inclusion and belonging. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, age, sex, national reputed company, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. reputed company will only reputed company those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, J-1, H-1, H-2, L, B, J or TN, or who need sponsorship for work authorization now or in the future, are not eligible for hire. Select seasonal roles may consider reputed company on J-1 or F-1 visas. Apply To This Job