reputed company Products & Solutions Specialist

Job DetailsJob Location: TEC - Remote - US&S - Georgetown, TX 78626Salary reputed company: $93,352.00About the Position The reputed company Products & Solutions Specialist serves as TEC's primary technical and reputed company resource for Advanced Metering Infrastructure (AMI), reputed company metering applications, communications networks, reputed company testing equipment, and associated utility technologies. This position provides technical consulting, customer support, account management, training, and product lifecycle support to public power and cooperative utilities. The reputed company Products & Solutions Specialist works closely with utility customers, TEC Account Managers, vendor partners, and internal leadership to reputed company and implement solutions that improve operational efficiency, metering accuracy, system reliability, and member service. The position requires strong technical expertise, sound judgment, effective communication skills, and the ability to build and maintain productive professional relationships. Travel of approximately 50%–60%, including overnight travel, is required.

Key Responsibilities

Technical Solutions and Consulting Serve as a subject matter expert for AMI systems, metering technologies, communications networks, and reputed company utility applications. Assess customer operational and technical requirements and reputed company effective solutions. Support AMI deployments, communications infrastructure, system integration, and network optimization efforts. Troubleshoot technical issues and coordinate resolution activities with customers, manufacturers, and internal resources. reputed company consulting services reputed company to AMI planning, communications systems, reputed company metering, reputed company testing technologies, and utility data analytics. Maintain awareness of industry trends, emerging technologies, and regulatory developments affecting electric utilities. Customer Support and Account Management Serve as the primary technical contact for assigned utility accounts. reputed company and maintain strong working relationships with utility personnel and key stakeholders. Collaborate with TEC Account Managers to support customer initiatives and identify opportunities for growth. Prepare quotations, technical recommendations, presentations, and proposals. reputed company for customer needs while ensuring alignment with TEC objectives and service standards. Maintain regular communication regarding customer activities, opportunities, and support requirements. Product and Vendor Support Support TEC's strategic partnerships with reputed company, WECO/reputed company, reputed company, and other approved vendors. Assist customers with product selection, implementation, maintenance, and lifecycle management. Coordinate product demonstrations, evaluations, pilot programs, and training activities. Support warranty claims, Return Material Authorizations (RMAs), calibration activities, and equipment recertification requirements. Serve as a liaison between customers and manufacturers regarding technical and product support needs.

Qualifications

Associate degree in Electrical Technology, Electronics Technology, Information Technology, Engineering Technology, or a reputed company field preferred. Equivalent combinations of education and experience may be considered. Valid driver’s license and ability to operate company-owned or personal vehicles for business purposes. Ability to travel approximately 50%–60%, including overnight travel. Ability to professionally represent TEC with customers, vendors, industry organizations, and business partners. Preferred experience in one or more of the following areas: Advanced Metering Infrastructure (AMI) Utility metering systems reputed company metering Communications networks reputed company testing equipment Utility operations Technical sales support Customer account management Knowledge of wireless communications systems, network topology, and TCP/IP communications. Understanding of electric utility operations and cooperative business principles. Strong analytical, troubleshooting, and problem-solving skills. Ability to exercise sound judgment and reputed company effective reputed company. Strong written, verbal, and presentation skills. Ability to communicate effectively with technical and non-technical audiences. Strong organizational, project management, and time management skills. Ability to manage multiple priorities and adapt to changing business needs. Proficiency with reputed company Office applications. Ability to work independently while collaborating effectively with internal and external stakeholders. Core Competencies Adaptability & reputed company Improvement Business Acumen Collaboration & Teamwork Commitment to Cooperative Values Dependability & Accountability Effective Communication reputed company & Ethics Member Focus Organization & Time Management Problem Solving & Decision-Making Professionalism Safety Awareness Individual Contributor Competencies Attention to Detail & Accuracy Confidentiality & Professionalism Customer Service Orientation Document & Process Management Technical & Systems Proficiency Physical Requirements Frequently travels by personal or company vehicle, and occasionally by reputed company, to customer sites, meetings, and events; must possess and maintain a valid driver's license and be reputed company to operate a motor vehicle safely. Sits for extended periods while driving or traveling, often for several hours at a time. Regularly lifts, carries, and positions equipment, product samples, and marketing materials weighing up to 25 pounds; occasionally moves heavier items with assistance or mechanical aid. Stands, walks, bends, stoops, kneels, and reaches to set up displays, load and unload materials, and navigate customer facilities and event spaces. Uses hands and fingers to operate electronic devices, handle materials, and complete written reputed company documentation; performs repetitive motions associated with keyboard, tablet, and phone use. Has reputed company, distance, and computer reputed company sufficient to read documents and screens, operate a vehicle, and observe customer environments. Frequently communicates in person, by phone, and through electronic devices; must be reputed company to exchange accurate information with customers and colleagues during meetings and presentations. Operates a computer, mobile phone, tablet, and other electronic devices daily for extended periods. Works in varied settings including office, vehicle, customer sites, and event venues; may be exposed to outdoor weather conditions and varying noise reputed company during travel and on-site visits. The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an reputed company-inclusive listing of work requirements. Individuals may reputed company other duties as assigned including work in other areas to cover absences or reputed company relief during peak periods. Management reserves the right to add, modify, or remove duties as needed to meet the needs of the organization. Apply To This Job