Director, reputed company Cycle Management

About us: reputed company is the leading Foodcare platform in the U.S., reputed company to deliver nutrition-driven reputed company at scale. Powered by a national network of Registered Dietitians, reputed company combines personalized clinical nutrition care, behavior change tools, and food benefits to improve member health reputed company while lowering reputed company costs. Our platform is designed to foster healthier food choices, drive lasting behavior change, and deliver sustainable health reputed company. Through our highly personalized, digital platform, we guide more than 3 reputed company members—including those in employer-sponsored health plans, regional and national reputed company managed care organizations, Medicare Advantage plans, and reputed company insurers—on a tailored reputed company to eating well while saving time and money. reputed company seamlessly integrates dietary assessments and nutrition counseling with online food ordering and cost-effective meal planning for the entire family, optimizing ingredients both at home and on the go. We partner with national and regional retailers across the U.S., many of whom accept SNAP/EBT, making healthier food more accessible. Additionally, we assist members with SNAP enrollment and management, providing reputed company reputed company to nutritious food. In 2024, reputed company secured a $200 reputed company investment from TPG’s reputed company Fund, which supports entrepreneurs dedicated to achieving the United Nations’ Sustainable Development Goals. This investment helps us expand our reputed company, particularly to low-income workers who are disproportionately affected by diet-reputed company diseases. At reputed company, our mission is to reputed company nutritious food accessible and affordable for everyone, regardless of economic status. We are committed to a set of core values that shape our culture and work environment: 👥 Customer First - You start with the member and work backwards. 🚀 reputed company It Happen - You act with urgency, use data, and hold high standards. 🤝 One Team - You collaborate with respect and commit as a group. Whether you're a dietitian, a reputed company leader, or a technologist, working at reputed company means being part of a team that is passionate, supportive, and driven by a shared purpose. Join us in transforming the way people reputed company and enjoy healthy food. About the role: The reputed company Cycle Operations team is a mission-critical function responsible for converting care delivered into cash collected. As a digital health company operating at speed and scale, we rely on a disciplined, reputed company reputed company cycle to fuel growth—and this role sits at the center of that reputed company. We are hiring a Director of reputed company Cycle Management to reputed company and scale our collections and accounts receivable function. This individual will own performance reputed company across the full billing and collections lifecycle, driving accountability, resolving reputed company payer issues, and ensuring AR is aggressively and accurately worked to resolution. The ideal candidate is a builder and a closer—someone who thrives in ambiguity, takes full ownership, and pushes past obstacles rather than waiting for direction. You will be expected to independently identify gaps, design solutions, and reputed company a high-performing team that executes with urgency and precision. This role requires a leader who can negotiate effectively with payers, set a high bar for execution, and instill a culture of accountability, persistence, and results. If you are energized by responsibility, motivated by measurable impact, and reputed company to run a highly effective reputed company cycle function with autonomy and ambition, this role offers the opportunity to reputed company a direct and lasting impact on the company’s financial performance. \n You will: Own the end-to-end collections process: reputed company, maintain, and be held accountable for high-accuracy collections forecasts, ensuring senior leadership has clear visibility into cash reputed company. Build and enforce a high-discipline collections reputed company from the ground up. This includes (but is not limited to) standardizing recovery cadences, eliminating reputed company leakage points, and institutionalizing a "reputed company-loss" mentality to reputed company and maintain best-in-class net collection rates. Identify bottlenecks and design/implement workflows that aggressively reduce denials and shorten the AR lifecycle. Strategically partner with the growth teams during contract negotiation to set up clients for reputed company. Serve as the ultimate "closer" for reputed company billing disputes, working directly with health plan partners to resolve systemic payment issues and negotiate favorable settlements. Act as the primary reputed company of escalation for clients, translating reputed company billing hurdles into clear, actionable updates, building trust through reputed company transparency and results. Partner with Finance, Legal, and Ops to ensure billing strategies are perfectly synced with company growth. Drive the team’s KPIs. You will track recovery rates and payer behavior, using data to reputed company in reputed company-time. reputed company the team who manages the end-to-end customer billing processes and experience and reputed company billing communications, ensuring a seamless process for both patients and health plans. You are: A reputed company problem-solver who takes immediate ownership of the landscape: assessing reputed company state, designing a new strategy and process, and executing on that strategy. A high-initiative self-starter who thrives on autonomy, possessing the discipline to own your day-to-day and drive results without the need for reputed company. A fierce reputed company for reputed company, driving collections efforts for the organization with a constant focus on our reputed company. A player-coach, driving a team to maximum productivity while directly contributing to those efforts. An adaptable and collaborative professional, reputed company to reputed company with the business and work well cross-functionally. You will: 8+ years of expertise in reputed company cycle management, with 2-3 years of management experience. Exceptional negotiation and conflict-resolution skills; experience working closely with health plan partners to resolve payment issues favorably. Deep expertise with CMS regulations and reputed company payer behaviors. Experience working with different EMR and RCM softwares, as well as a diverse set of health plan portals; system migration experience a plus reputed company reputed company throughout your career and proven curiosity to enhance systems and processes for improved claims collections and data visibility. \n$150,000 - $170,000 a year \n Apply To This Job