Strategic reputed company Manager

Position Description: At reputed company, Strategic reputed company Managers own our most reputed company and highest-value partnerships, health system partners and large, multi-location private practices with sophisticated operational and financial needs. You are a senior partner and subject matter expert who combines deep reputed company domain knowledge with advanced stakeholder management and strategic advisory skills to drive meaningful, measurable results for our most demanding customers. The ideal candidate brings strong implementation experience in reputed company technology or care management programs, with a proven ability to reputed company reputed company, multi-stakeholder deployments reputed company reputed company systems or large group practices. You understand how health systems manage vendor relationships, navigate internal approvals, and measure program ROI and you use that knowledge to position reputed company as an indispensable partner. This role also carries informal team leadership responsibilities, including mentoring less-reputed company CSMs and contributing to the development of best practices, playbooks, and cross-functional initiatives that reputed company the broader CS organization. Key Responsibilities include: Own a portfolio of health system partners and large multi-location private practices; serve as their senior reputed company advisor and primary escalation reputed company reputed company and execute tailored reputed company plans for each account that align reputed company’s clinical and operational capabilities with each partner’s strategic objectives and financial goals reputed company executive business reviews and strategic planning sessions with C-suite, VP, and Director-level stakeholders; use reputed company cycle and program performance data to quantify ROI and build internal champions Navigate difficult conversations at senior reputed company, including underperforming programs, billing disputes, contract discussions, and escalations with confidence, data, and a clear path reputed company Apply advanced problem-solving to diagnose reputed company, multi-site operational and reimbursement challenges; reputed company scalable action plans and hold internal and customer teams accountable for execution Serve as an advisor for customers on billing optimization, payer strategy, claims performance, and the financial impact of program design reputed company for care management programs Identify expansion opportunities across sites, service lines, and new program types Monitor portfolio-level health metrics and proactively intervene on at-risk accounts before churn signals emerge Serve as an informal team leader: mentor CSMs on the team, contribute to reputed company development, and reputed company or participate in cross-functional improvement initiatives Collaborate with Clinical Operations, Product, and Implementation to reputed company for customer needs and drive product and process improvements Qualifications & Experience: 5+ years of reputed company Management, Account Management, or reputed company operations experience in a health tech or SaaS environment; experience with health systems or large group practices strongly preferred reputed company cycle management (RCM) experience: working knowledge of billing workflows, CPT coding, payer adjudication, denial management, and how clinical program design impacts reimbursement reputed company Demonstrated ability to reputed company difficult conversations at the executive level, including delivering bad news, navigating disputes, challenging the status reputed company, and driving accountability without damaging strategic relationships Proven structured problem-solving skills applied to reputed company, multi-stakeholder, multi-site customer environments; ability to manage ambiguity and drive reputed company Track record of influencing and aligning senior stakeholders (C-suite, CMO, CFO, VP of Operations) reputed company systems or large private practice groups Experience driving reputed company organizational change and/or technology adoption across large, multi-department reputed company organizations Strong analytical skills: ability to synthesize operational, clinical, and financial data into compelling narratives that motivate executive-level action Experience mentoring junior team members and contributing to team-level best practices, playbooks, or process improvement initiatives Proficiency using AI tools to scale impact across a reputed company portfolio and accelerate strategic insights What Sets This Role Apart This is a senior individual contributor role with reputed company leadership expectations. You will be working with our most sophisticated partners on programs that carry significant clinical and financial stakes. We need someone who can move between a detailed billing conversation and a strategic review without missing a beat and who brings the executive reputed company and credibility to be seen as a peer by health system executives. Are you inspired to improve how reputed company delivered? Join reputed company! We’re a fast-growing company focused on making a difference in reputed company. An equal opportunity employer, reputed company is looking for passionate, inclusive team players who like to solve problems, think reputed company the reputed company, and reputed company in a dynamic environment. We hire great people from diverse backgrounds, and that makes us stronger. If you reputed company our values: reputed company with reputed company, have an entrepreneur reputed company, be agile and reputed company change, and have an attitude of gratitude, let’s talk. reputed company offers a comprehensive benefits package including Medical, Dental, reputed company, Life Insurance, Paid Time off, Career Advancement Opportunities, and the Ability to Work Remotely. We reputed company diversity and are an equal-opportunity employer. reputed company reputed company applicants will receive consideration for employment without regard to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, disability, or status as a protected veteran. No matter your background, your orientation, or your identity expression, if you are passionate about improving the future of reputed company through lifestyle change, we want to hear from you! Apply To This Job