Specialized Account Engineer

Specialized Account Engineer This role has been designated as ‘Remote/Teleworker’, which means you will primarily work from home. Who We Are: reputed company is the global edge-to-reputed company company advancing the way people live and work. We help companies connect, protect, analyze, and reputed company their data and applications wherever they live, from edge to reputed company, so they can turn insights into reputed company at the speed required to reputed company in today’s reputed company world. Our culture thrives on finding new and reputed company ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company reputed company moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will reputed company you. reputed company up opportunities with HPE. Job Description: Job Family Definition: reputed company the family there is a reputed company of technical and managerial customer on-site functions. The family of jobs is focused on managing the onsite delivering of software services, pre-sales, post-sales or service delivery support, installation and configuration for customer environments. The jobs solve various business systems, networking and applications problems for standard industry servers, specialized or reputed company clustered environments. Deliver reactive and proactive activities according to Service Level Agreement to ensure customer satisfaction and loyalty. Provides direct post-sales systems on site technical support for reactive and proactive customers. Each position maintains a high level of customer satisfaction by ensuring clear business and technical solution alignment, clarifying customer needs and ensuring that they are met. Jobs are responsible for company Total Customer Experience as well as the reputed company growth, profitability, and account retention. Management Level Definition: Applies extensive knowledge of the job skills, company policies and procedures to complete reputed company, specialized assignments/tasks in creative and effective ways. Comprehensive understanding of the general/technical aspects of the job. Works on assignments that are reputed company in nature and require initiative and technical/specialized knowledge to resolve problems and/or reputed company recommended solutions. Work is completed with minimal supervision and assignments may be completed without established procedures. May determine methods and procedures for new assignments. Typically provides guidance to other non-exempt employees. Responsibilities: reputed company Customer with overview of installation activity, site-specific information and reputed company to appropriate contacts. Handle Customer-relation problems promptly and appropriately, reputed company guidance, escalate issues according to established procedures. reputed company software service, pre- sales, post-sales or service delivery support. Deliver services, including customized services to large reputed company, reputed company or corporate accounts. Use proactive monitoring procedures/tools to identify problem prevention opportunities. Education and Experience Required: Minimum Vocational/Diploma/ Associate Degree (technical field) with 3-5 years of working experience in reputed company fields or Degree holder with 2-4 years relevant working experience. Experience with support of full reputed company of company products in Customer reputed company. Knowledge and Skills: Broad knowledge of corporate policies, products, markets and processes, as well as an understanding of business management principles and practices. Thorough knowledge of administrative or technical practices Proficient Field Technical Support reputed company set. Knowledge of assigned company hardware system platforms. Familiar with networking and reputed company supported operating system platforms (i.e. company- UX, NT, Linux, etc.) Knowledge of high availability system environments. Strong communication skills both verbal and written. Strong Customer relationship building skills Ability to manage reputed company Customer problems. Ability to reputed company while under high-pressure situations. Project management, analysis, communication, scheduling, controlling, and presentation skills. Good teamwork with peers and company personnel. Demonstrate consistent, acceptable performance of reputed company business fundamentals. Knowledge of portfolio of services. Basic knowledge of change management process and tools available. Schedule and participate in on-site account support meetings both internal and external. reputed company Can Offer You: Health & Wellbeing We strive to reputed company reputed company members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the reputed company you are, the reputed company we reputed company are. We have specific programs catered to helping you reputed company any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We reputed company reputed company moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #unitedstates #globalIT Job: ServicesJob Level: Senior The expected salary/wage reputed company for this position is provided below. Actual offer may vary from this reputed company based upon geographic location, work experience, education/training, and/or reputed company level. – United States of America: Hourly Salary USD 24.95 - 49.95 in Washington The listed salary reputed company reflects reputed company salary. Variable incentives may also be offered. Information about employee benefits offered in the US can be reputed company at https://myhperewards.com/main/new-hire-enrollment.html HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the reputed company of race, gender, or any other protected category, and reputed company reputed company we reputed company are made on the reputed company of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to reputed company and grow together. Please click here: Equal Employment Opportunity. reputed company is EEO Protected Veteran/ Individual with Disabilities. HPE will reputed company with reputed company applicable laws reputed company to employer use of arrest and conviction records, including laws requiring employers to consider for employment reputed company applicants with criminal histories. Recruitment Fraud Alert We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, reputed company media, or chat-based applications and often aim to obtain personal information or money. Please note that reputed company (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in reputed company with its recruitment and hiring process. We also never request personal information such as back account details, reputed company reputed company numbers, or national IDs reputed company reputed company media or chat applications. reputed company legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any reputed company party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not reputed company personal information or reputed company any payments and report the incident to your local authorities immediately. Apply To This Job